Heibiluobo5 (5 / 5 Point)

I have been lucky enough to be coming to The Treatment Room since it opened! My experiences with the therapists at this studio always exceed my expectations - I am able to zone out and relax while getting treated with such care & I always leave feeling amazing. The studio is small, welcoming, warm and just the right place to make you feel relaxed and at home. I could not recommend it more!

sha_doulaoshi (5 / 5 Point)

I can’t speak more highly of this dreamy massage therapy studio! I’ve seen multiple RMT’s here and each therapist has been lovely, super professional and great at what they do. The studio has style, a great vibe and I always leave feeling grounded, less tight and blissed out.

yuanmingA (1 / 5 Point)

I booked a 60-minute hands-on massage therapy session with Tanya. I arrived on time and took about 3 minutes to fill out the intake form. Tanya asked if I needed to use the washroom, which I did, and we spent a few minutes discussing my needs and the approach for the treatment. However, due to this consultation, we began the actual treatment 10-13 minutes after booked time, and it ended promptly in 45 minutes. When I inquired at the front desk, Tanya explained that the 60 minutes included the intake form, washroom break, and our discussion. However, none of this was indicated in the booking confirmation email or on your website. The email specifically describes a 'hands-on massage therapy session,' with no mention that intake and washroom breaks are included in that time, nor that clients should arrive early to accommodate these activities. I’ve had numerous experiences with massage and physiotherapy professionals, none of whom have included intake forms or washroom breaks in the paid service time. Furthermore, the conversation Tanya conducted about these details was loud and in front of another customer, which felt uncomfortable and unprofessional. I left feeling distressed, which was the opposite of my goal in booking a massage therapy session. Follow up: I reached out to the business, but the response sidestepped my concerns, focusing instead on unrelated policies and making unwarranted assumptions about my prior experiences with other establishments. While they offered a 15-minute credit, their handling of the situation left me feeling uncomfortable.

arthurpeng1219 (5 / 5 Point)

Had a first-class massage appointment here with Sandra. The clinic is in a great location in the heart of Kitsilano and the design/layout of the space is very appealing and welcoming. Sandra expertly determined the root cause of my issue and I left the appointment feeling in much less pain and recharged.

sha_doulaoshi (5 / 5 Point)

Chantel at The Treatment Room is an excellent RMT who has played a crucial role in my injury recovery. Her expert techniques and focused approach made a significant difference in alleviating my pain and promoting my overall healing. She used our time efficiently to assess, treat and then provide aftercare within our time scheduled.

eYDMS3x1On6dcvG (5 / 5 Point)

This is worth my one hour drive every month. The facility is fantastic, very clean and Jamie is an absolute god-sent. She is very personable and knowledgeable, and respects her patients. I would recommend her services to anyone. Now with free parking at this new location there is no excuse not to have her or one of her other RMTs as your service provided.

Genributa (5 / 5 Point)

Rachel is an outstanding RMT. In her approach to treatment and in the treatment itself, she struck the perfect balance between her assessment of my health needs and the application of treatment. She skillfully targeted the muscles of concern, from my lower back towards upper back/chest, and lower neck. Thank you, Rachel.

cutenaiying (5 / 5 Point)

The Treatment Room is hands down one of the best RMT clinics in town. I've seen both Sydney and Tanya, and both provided exceptional treatments. I've tried other clinics around town and always return to the Treatment Room, especially when I suffer from an injury. These therapists know the body and are true healers! Patients are in great hands here, and I can't recommend them enough.