BroderickNorth3 (3 / 5 Point)

I’ve been a regular here for at least a year. I just had the worst experience yesterday with their new therapist. The therapist applied so much pressure that caused discomfort and pain despite my repeated asks to reduce force. The whole experience felt so bad because the therapist also kept telling me what’s wrong with my body: I either ate too much fried food, drank too much cold water, or there’s something wrong with my pelvis. At the end of the massage I asked for a hot towel to clean the excess massage oil she applied, but the therapist refused and said she intentionally kept that much oil because my skin is too dry. I feel so deeply offended.

qwert_66778899 (5 / 5 Point)

I really like the environment here. It is so clean and comfortable. The front desk is always nice. Price is reasonable with such good service.

bubuzuikeai_ (1 / 5 Point)

I recently visited for a couples massage and unfortunately, it was by far the worst experience I've ever had. Both my partner and I requested repeatedly for lighter pressure, as the massage was far too intense, but our requests were ignored. The therapists spoke very little English, which made it difficult to communicate our discomfort. At one point, they even elbowed our heads, which was not only painful but felt unsafe. Despite these issues, we decided to cut the session short from an hour to just 30 minutes, as the pain was unbearable. What was particularly concerning was the lack of understanding of the difference between light and deep pressure. As a therapist, it’s crucial to know how to adjust pressure appropriately—continuing to apply excessive force, especially when the client specifically requests otherwise, can lead to serious injury. Unfortunately, that's exactly what happened here, as both my partner and I had to use muscle relaxants and apply cream afterward to help manage the pain. To make matters worse, at the end of the session, they asked if we wanted to leave a tip, which felt highly inappropriate considering we had to cut our time in half due to the poor quality of the service. I would not recommend this massage to anyone and strongly advise that therapists understand the importance of adjusting pressure to avoid causing harm to their clients.

aojiaode1 (5 / 5 Point)

Always been treated nicely，after 2,3 sessions my injured shoulder getting much better. the therapist lucky is the best ever provides extraordinary service.

kameria_kyoushi (5 / 5 Point)

I have been getting massages at Zen Thai since it opened and always recommend it to my friends. I love this spa because it has many professional and skilled massage therapists.

Mrsexaddicted (5 / 5 Point)

Great service and professional massage therapist. I’ve been here for a long time. Enjoy the relaxing atmosphere as well!

WREnatasha (5 / 5 Point)

The massage therapist Cici is excellent. Her deep tissue massage helped my lower back pain a lot. Thanks Zen Thai!

wwbuxiangshui (5 / 5 Point)

good service and very relaxing!