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"Kelly is simply the best! Kind, caring, professional with a wealth of skincare knowledge. Her prices are more than reasonable and she is always up-to-date on the latest innovations. The establishment is clean and provides a relaxing zen vibe. Highly recommend!"

"My visit to Kelly’s location was excellent. Kelly explained the procedure clearly & checked to make sure all was as I had expected. I had the IPL photo facial rejuvenation treatment which was 90 minutes long. I highly recommend Kelly & her team. Joanne from Peachland"

"Thank you Kelly at Neo Spa. My skin looks and feels great I had a wonderful compliment the next day as well from a lady in Shoppers Drug mart. I will be back. A."

"Great customer service. Kelly knows her stuff. I have been seeing Kelly for approximately 1.5 years and I am thrilled with her results. With both microneedling and stem cells with a facial helped tighten my skin and reduced my fine lines. My face became brighter and definitely took years off my life. Minimal expense for the amazing and lasting results. Thank you Kelly. I am looking forward to doing a peel to help reduce my pores and some of the fine lines around my mouth and chin area. See you soon."

"Kelly offers a calming environment while paying special attention to you and your individualized needs. I have tried a variation of the treatments she offers, bought gift cards and products to family and friends and its always a great experience. She always goes mile for you and is genuine in wanting you to have the best experience and results."

"What an amazing experience removing unwanted body hair! firstly, Kelly made me feel right comfortable, her energy and expertise shine as soon as you sit down for the initial consultation. After just one session I've noticed a major reduction in my hair growth! I'm so happy to have found her and this wonderful spa that offers such a inviting & educational experience! can't wait to see more hair dissappear & try more of the awesome services available !!"

"I've had and been having a great experience with my Lazer hair removal. Kelly is so knowledgeable about her job, and so kind and patient with your questions or concerns. Her office space is so clean and refreshing. I highly recommend coming into to see her for all your hair removal and skin care needs."

"I have known Kelly for over 3 years now and had the pleasure to be trained by her for the last few months in Facial Therapy, Dermaplaning and Microdermabrasion. All the courses have been very well explained, easy to understand and what I also loved was the fact that each treatment has a video attached where Kelly walks you through every step. The in-class training was fun, and Kelly took the time to make sure I understood everything, and all my questions were answered. Aside from the fact that she absolutely loves this career, she is a genuine person and truly cares for every single person that walks through her door. Kelly is very professional, has so much knowledge in skincare and always receives people with an open heart. I can’t recommend Kelly enough. Kindly, Sofia"

"Today I had a 30 minute session with one of the staff members there and she managed to release the tension from my neck, shoulders and head. I am so glad that she helped me ease the strain of my upper body. She was very helpful and friendly. She even gave me advice on preventing shoulder and neck strain. I would recommend anyone to try it out and ask them who has the strongest hands. The stronger their hands and arms work on your pressure points; the better it is for you."

"Asked multiple times for the person to give a very very soft massage and every time when I asked this about 1 minute later person giving the massage ignored my request and went back to whatever they are more used to doing. I was unable to stand 15 minutes of this person doing the massage. I paid and left in the middle the time remaining and left unsatisfied."

"I was a regular client at Japanese Shiatsu Clinic until I moved out of the city. I have never visited the clinic for a specific concern. Just for a relaxation massage. And Yusuke is a master in this craft! I highly recomend a session from him for anyone looking for getting away from all the stress of the day and feeling super light."

"I want to share my massage experience. Even though the session was only 15 minutes, it was amazing. Master Yusuke is truly a magician. I highly recommend it! 5+"

"This is the only massage that helps with my back pain. The staff is awesome as well. If you are looking for quiet, this is not the best place though. It is kinda loud because of the people shopping."

"I love getting a massage here, it's less expensive than massage therapy and they have lots more availability. It's very relaxing even though it's at the mall, and I like shiatsu because they massage over your clothes, which is great for me because I am allergic to most massage oils. I usually book with Kimiko because she is very kind and does a great job."

"This place has been my go to. I have a very hard time getting appointments with an RMT due to being so remote. The Shiatsu clinic has always been there for me. I can walk in and usually get a spot. Very friendly staff. They do great work. You feel a lot better after a session with them."

"I have been here a number of times and like every massage place or hair place for that matter it all depends on who you get.There was a young man named Zippo who worked there and was great, but he left.I find it's a bit the luck of the draw,"