Showing 16 reviews
"This was my first time at this location and the staff are incredibly friendly! Stefanie was the RMT and she was very accommodating, ensuring I was comfortable the entire time. Such a great place for massages, I already booked my second appointment!"
"This afternoon, I visited Solace Massage Therapy Centre, and got a massage from Michelle. The experience was fantastic through and through. Even before you enter, there's a washroom. In the washroom there's a funny sign that says "if you sprinkle when you tinkle, please be neat and wipe your seat." Delightful. Once you step inside the massage studio, you see a model skeleton with a Christmas hat on (I went during Christmastime, but I'm told he wears different hats at different times of the year). And, at the front desk, there's a glass container filled with Lindt chocolates. Yum! The experience is great even before you've had a massage. Then came the massage. It was excellent. Michelle asked me how the pressure was, my injuries, what I wanted to work on, and really listened. Overall, I highly recommend Solace Massage Therapy Centre, and will be visiting again soon."
"My experience with Stefanie was terrific. She was very professional and guided me as a first timer through the process. My upper back and neck area have not felt as good for some years I would say. I will book her again for sure."
"It was my first time here. The massage itself was good. I was asked if I wanted an eye mask as well (not being informed this was additional $) which I brushed off when I noticed it on the bill. But afterwards, the customer service via email was not helpful at all. They are not responsive and helpful in addressing my questions. So for lack of customer support, I give two stars. Most likely, will not return."
"I absolutely LOVE my massage experiences here. I've been going for several months now and each time is always a positive experience. The team does an amazing job at providing a warm and welcoming environment. The staff take the time to thoroughly know what my needs are for the appointment and continuously check-in throughout the massage to ensure I feel comfortable. The staff are well experienced and offer their own unique massage style, which I really love because it offers a unique massage experience each time. I HIGHLY RECOMMEND Solace Massage for those looking for a professional, clean, safe and welcoming massage."
"I have been coming to Michelle and her team for over 15 years. She is a professional who only wants what is best for her clients. As soon as I enter her space, I am greeted and made to feel welcome. Her massages and that of her other therapists are amazing, all of them want the best experience for you, their client. Her entire space is warm and inviting. I would highly recommend their service - consistently outstanding."
"I have been going to this therapy clinic for many years. Every time I have a treatment I leave more grounded and healthy of mind and body. Lisa is an intuitive therapist and seems to know exactly what my body needs that day. She has a quiet and gentle nature that suits my disposition and physical needs. Her energy helps me to relax and accept the healing. I won’t go anywhere else!"
"Very happy with my RMT Yan Lin. She genuinely cares for her patients and is very professional."
"Brandon did my massage therapy today. He is amazing and very knowledgeable. Great conversation. I really enjoyed it. I had my first massage with Kyle last month. He is also very talented. All of the staff members are so helpful and supportive."
"The reception is always pleasant and welcoming. The therapists are friendly, knowledgeable, and go the extra mile—offering helpful tips and stretch techniques to ease stiffness. The massages are tailored to target discomfort and pain with great attention to detail, yet equally perfect if you simply want to unwind. They truly cover all the bases!"
"Receptionist’s are incompetent at responding to emails and if you subscribe to the 12 month program (contract), and they have no flexibility even when the therapist’s availability forces you to miss a monthly scheduled appointment or you are ill. After 20 months of loyalty, it means nothing to this organization. I had a 12 month program and did not sign a new contract and they still charged me for missing a month even though no contract exists after the first 12 months. I would not recommend purely based on the front office staff and the inflexibility of their policies. I’m now forced to dispute the credit card charge as fraud by them. ( again, no contract after the first 12 months) Update: an email barring me from the facility because of how rude their staff was to me and I stood my ground. Stay away!!!"
"Jasmine, was exceptional. Very helpful, talented and friendly. One of the better experiences I can recall having. I have already rebooked for January and my wife is going to be booking with jasmine now as well. The location at Taunton road in Oshawa was warm and friendly. Just honestly, save yourself the headaches and go see these guys. Especially Jasmine."
"Booked with a massage with Kedia, she was incredible! Very thorough and even recommended stretches to help with the muscle tension I’ve been having. Will definitely be booking with her again"
"While I absolutely loved the massage I had, the pricing is a little extreme. I usually go somewhere else and pay much less ( almost to the tune of $40 less) for an hour massage. The girl that treated me , listened to my instruction-I need light pressure due to health issues and she was fantastic. I liked her so much that I re-booked, regardless of the cost."
"Dr. David Carroll is so honest so knowledgable and so smart I literally will go to no one else other than him ever again. Because I went to him and everything was perfect and then I moved, so I went somewhere else and it was awful So I went back to this massage attic to go see him and it was back to being amazing. He believes in quality care and quality items and my experience with him is so good that I will only be dealing with him.!! IF HE LEAVES THIS I WILL BE GOING WHEREVER HE GOES!!!"
"Such a rude receptionist. I actually think she was talking about me with the massage therapist who then came to check me out. I guess she didn't like my vibe and proceeded to gossip about me with the massage therapist. Such a disgusting experience. I felt so violated. Keep in mind you are paying $145 for the massage. Disgusting."