senshu0688

"Got a facial just now. Very professional, gentle, expert hands, soft-spoken and friendly. The products felt amazing on my face. I felt very comfortable and relaxed. As a bonus, got to see her beautiful art and lots and lots of petting of her well-behaved cat. Thanks a lot. Highly recommend and will return !"

"In this clinic, I did an organic facial and the microdermabrasion service. The skin care therapist is very professional and knowledgeable in her work, and she follows all the safety rules at work. The skin and beauty therapist is very friendly and welcoming to the customers."

"Highly recommend unique skin care! Mojgan is an amazing business owner and laser treatment specialist. We’ve tried other centres but without doubt she is the best in town. After two sessions of treatment the result was significantly impressive. She is very generous with the number of laser shots and the price is very reasonable for the great service we received."

"Clean place, Mojgan knows what she is doing. She is so friendly, she does amazing job."

"Longtime skin therapist from Toronto now in new location in Barrie! Had a great experience every time here! Just did my facial today and I feel great and relaxed ???? I highly recommend this spa to everyone looking for a professional and pleasant service!"

"I won a gift certificate at a raffle for Unique Skincare. Definitely will be going back. Very professional. I loved my facial."

"I absolutely love coming here. The owner is understanding and polite. I have recommended her to my family and friends and everyone is very satisfied"

"Great experience. Would recommend here to anyone. Clean space and i loved the results. I did a facial and threading."

"I got the honey massage and wrap, and luminous facial. My services were completed by Hanna. She was informative, friendly, and easy to talk to. The honey massage can be a little painful but by the end, it's wonderful. The facial... my skin has never felt so clean and clear. ✨️ The girls at the front desk made me a yummy little cocktail too. ???? Will be coming back, 100%."

"I had such a wonderful experience at Highlander Spa! From the moment I walked in, the staff made me feel so welcomed—not just me, but also my baby. They went above and beyond to create a comfortable and relaxing atmosphere, making sure I felt at ease the entire time. A special thank you to Deena, who did an absolutely amazing job on my hair! She listened to what I wanted, offered great advice, and the result was even better than I imagined. The color is gorgeous, vibrant, and made my hair feel so healthy."

"I had such a great experience with Karla! I she was so attentive, patient, and genuinely helpful. She really took the time to listen, offer solutions, and make sure I was comfortable every step of the way. On top of that, she was super friendly and easy to talk to — I felt like I was in great hands the whole time. Highly recommend!"

"This place is magical with customer services and the services they offer. Went for a pedi and massage, couldn't have had a better time, the amout of time they spent and professionalism is far beyond what I had expect. They offer beverages from coffee, tea to a complete bar for those relaxing moments. I had a massage from Hannah, with her several years of experience it definitely showed and took the sore muscles away in no time. The chairs for the manicure and pedicure are massages chairs and are simply amazing. Highly recommended"

"Hannah is absolutely amazing. She is helping me with my skin and I could not be more grateful to have found her. She has great recommendations, and really knowledgeable about everything! I have seen her for massage, facial, and light treatments. The most kind and caring person on top of it all!! You can tell she cares so much about what she does!"

"Saw Maria today for a full gel set and my hands have never looked better! She did an amazing job with so much skill and attention to detail. Salon is clean and beautiful. Seriously came in with the most damaged nails and dry skin and left feeling great :). My friend also enjoyed her facial treatment she got while I got my nails done"

"This was hands down the most disorganized business I’ve ever dealt with. We booked and prepaid for a 90-minute massage starting at 2:05. My partner arrived 15 minutes early, was checked in and told to have a seat. Over the 45 minutes she waited, three different employees asked what she was there for, yet no one offered context or information on why there were delays, leaving her confused and annoyed. Paperwork wasn’t given until 2:30 when they began to prepare the room. Finally, at 2:45 she entered the massage room. The massage space was loud and poorly insulated from the rest of the salon. She left the room at 3:40 — far short of the 90 minutes we paid for. In short, we paid for a 90 minute massage and only received about 50 minutes. I had to go out of my way to bring this up before we left. When I calmly and clearly explained the situation, the staff had no idea how to handle it. All I was asking for was a partial refund for 30 minutes we missed, and explained I would appreciate more compensation due the hassle and frustration. We were passed between three different employees, none of whom were trained on processing refunds. Eventually, they told us only one person in the building could do it — but they were in a massage. We were told to leave and then got multiple calls afterward asking the same questions again. In total, we explained the situation about 5-6 times. First they offered us a $60 refund, then, due to further miscommunication on their end, claimed they could only process a refund of $40. After some pushback, they magically got the authority to issue the $60. I’ve never left a bad review and I’m not trying to attack the staff — they seemed to be doing their best despite the chaos — but it’s clear the business is extremely poorly managed and lacks basic role definition, training, systems, and empowerment to handle everyday issues like appointments running late. There are dozens of reviews of a similar nature reporting disorganization and a lack of communication. This has been incredibly disappointing and frustrating. I hope management/ownership takes the feedback they receive and empowers their staff to provide smoother experience."

"I’ve done laser treatments with Marta four times now, and I couldn’t be happier with the results. She’s incredibly professional, attentive, and always makes sure I’m comfortable throughout the process. Each session has been smooth and effective, and I’ve already noticed a big difference. I highly recommend Marta to anyone looking for quality laser treatments — she truly knows what she’s doing!"