smsmmugou6 (4 / 5 Point)

Nice clean place and friendly staff. I went back for a 2nd time to get a massage from Yan, which is great helping to loosen up my tight muscles. I will book with her again. I would have given it 5 stars, if the rooms would be nicer and there would be some nice relaxing music playing.

Ryan_19931026 (1 / 5 Point)

I have been a loyal customer at this location for years, but my recent experience was deeply disappointing. I booked two full-body massages (75 min), and while the therapists provided excellent service, the environment was far from relaxing. The room was extremely noisy, and I had to ask my therapist to request that the manager or owner lower their voice. Unfortunately, this request was ignored, as the manager continued to take loud phone calls in the massage area rather than at the front desk. Despite the clear disruption, there was no acknowledgment or apology for the inconvenience. The excessive noise completely diminished the relaxing atmosphere, making it impossible to enjoy the service. Given this lack of professionalism and consideration for clients, I will not be returning to this location.

ahri0716 (5 / 5 Point)

This is my favourite reflexology spot in Vancouver. Seasoned practitioners, calm environment, and excellent service. Always a treat after a hike or a long day on your feet.

ii0943 (2 / 5 Point)

The lady at the front desk was sweet and professional. The guy who did my massage doesn’t know how to massage. I just wanna say it like that lol I don’t know if it’s because I’m from California and maybe they just do massages differently over there, but I felt like all he did for 50 minutes was press Uncomfortably hard into my back and was OK with passing it off as a massage I would not recommend and I would not go back I should’ve just got the foot massage like I intended on getting but I end up getting a full body massage and it just felt half ass rushed and inexperiencedpretty disappointed

BDSMAR_10 (5 / 5 Point)

First time going to Big Feet and had no idea how they operate because every place is different. Once I walked in, they were so welcoming and telling me what to do as its my first time! Took me 30 seconds to set up and begin my first session which felt awesome. Once I entered the room and they shut the door behind me, I had no idea what to do but they had signs telling you what you need to do! Plus the environment in there is so calm and quiet. My experience there was awesome and it was surprisingly cheap! Super affordable with the highest quality customer service you can get

alan9577 (4 / 5 Point)

Fantastic foot massage! Very friendly staff and well priced. Next time we're in Vancouver, we'll be sure to stop by again.

Luck330 (1 / 5 Point)

The most painful massage experience I've ever had. It's been 4 hours since the massage and there's still marks on my back that haven't gone away. The massage therapist was insanely rough and didn't listen to my verbal requests to change the way he was massaging. I left incredibly upset and feeling worse than when I went in.

handjobman1 (2 / 5 Point)

I've been going to this location for a while, many of them are absolutely great. However, the other day, I had one of the masseuse flip out on me like a little tantrum. Had lots of neck tension that day that needed more attention to release the pain. Asked him nicely to focus on my neck. At the end, he snapped at me saying "I don't think you want my help." and told me not to book him ever again and book others instead. A bit rude? also, was and am very confused by this seemingly out of the blue reaction.