chengziS007 (5 / 5 Point)

I scheduled two RMT massages and a birthday mineral bath for my celebration, and I couldn’t be more thrilled! The service was impeccable from beginning to end, a solid 10/10! My boyfriend had Jasmeet, while I was treated by Shunya, both of whom were fantastic therapists. We loved the mineral spa, and everything was spotless. I did wish the water was a bit warmer and that there were more towels, but I’m confident that if we had asked, they would have happily provided more. Overall, it was a wonderful experience, and I highly recommend it! Thanks for making my birthday experience memorable.

sanrenxingxin (5 / 5 Point)

My husband and I did the Happy Birthday Mineral Bath for my birthday. It was a delightful treat especially at the end of the year. We were given a choice of tea or water while we waited. We were then led to our private relaxation room then to our private session in the hydrotherapy room for the mineral bath with a tray of chocolate covered strawberries, two flutes of non-alcoholic beverage and water. Once done, we then went back to our relaxation room and we were met with more treats of tea, fruits and cupcakes plus a nice birthday gift. The staff was also welcoming and friendly. We would definitely go again.

fumass4 (4 / 5 Point)

this spa is quite nice. i like how it’s private and the vibe is very calming. the non alcoholic bubbly, chocolate strawberries and cucumber water were all nice. i did expect a bit better service cuz it’s quite expensive.

Haitangjiang8 (5 / 5 Point)

It was a good memory and good experience well time spent with your partner. She was really pleased and satisfied on our anniversary day. ❤️ 가희야, 보고싶어.

Lusifer1112 (5 / 5 Point)

Absolutely Amazing Experience! I recently visited Cave Cure & Therapies, and it was truly an incredible experience from start to finish. The atmosphere was calm and inviting, with soothing music and a beautifully designed space that immediately put me at ease. The staff was professional, friendly, and attentive, ensuring that every detail was taken care of. My mom had a deep tissue massage, and she absolutely loved it—what a perfect way to celebrate her birthday! I also appreciated the thoughtful touches, like the complimentary tea, birthday treats, cozy robes, and the tranquil waiting area. It’s clear that Cave Cure & Therapies prioritizes customer comfort and satisfaction. If you’re looking for a place to unwind and be pampered, I highly recommend this spa. I will definitely be returning!

ZJun97 (5 / 5 Point)

Came here for the Valentine’s Day soak and massage, such a romantic and fun experience! Everything was very relaxing, and staff were so friendly and welcoming. Definitely come check them out!

jiangzaiqvq (5 / 5 Point)

Amazing experience. After checking in we were taken to a relaxation room where we left our belongings and taken to our massage from there. The music in the room was relaxing but I found the room a bit too bright and it was cold. My bed wasn’t heated however my friend said her bed was heated and she wasn’t cold. We both got a full body massage but my feet didn’t get any attention, my friends feet did. They used a nice cream with a lite scent which was really nice. My skin felt very smooth after. After the massage we were then taken to the mineral/salt bath. There was some sparkling juice and chocolate covered strawberries waiting for us and we got to spend 45 minutes soaking. It was magnificent. We went back to the relaxation room to find tea, Happy birthday cup cakes, a little fruit platter, balloon and a gift for my bday. All and all it was a great day, beautiful facility, great staff and felt very relaxed leaving the spa. Definitely would recommend and will go back.

Gasas_C (5 / 5 Point)

Update: A Cave Cure manager kindly reached out to me regarding the experience described below and, after discussing the issue, agreed to a full refund as well as a discount on a salt bath in the future, which I felt was a fair resolution. The customer service was very good in the end and I was happy with the outcome. We went for the anniversary mineral bath yesterday because we had heard really good things about Cave Cure. The interior was really cool and well designed. Unfortunately, the mineral bath - the main feature of the experience - was disappointing. We asked the staff member if we would have control over the temperature setting and she explained that we wouldn't, but that the temp would be set to between 36-38 degrees. That seemed fine, but when we got in the bath it felt luke warm and we saw on the display that the temp was 28 degrees. After a little while we saw the temp reading reach 31 degrees, but it never got any warmer than that. We tried to make the most of it and enjoy the experience as much as we could, given that it was our anniversary, but we eventually decided to ask if the temp could be increased as we were simply not enjoying sitting in a luke warm bath. I got out and explained the situation to the staff member and asked if she could increase the temp. She replied that we only had 15 minutes left, implying that there would be no point. That wasn't the response I expected, but I still wanted her to try because it would be better than nothing. So she tried to adjust the temp by pressing buttons and turning a dial at the side of the bath, but she couldn't get anything to change - the controls weren't working. After we finished, the staff member did not offer to compensate for the experience and so I had to ask if we could have 25% off to make up for the low temp, which I thought was more than fair as the bath was the main feature of the experience and was not enjoyable. (I understand that it's not meant to be a hot tub, but it shouldn't be tepid either. The tea was also just room temp, but that was minor in comparison.) Then the haggling began - the staff member said she was only authorized for 15%, so I asked her to get authorization from the manager. She came back and said the most the manager could do is 20% off. I reluctantly accepted and paired that with another 25% off voucher that we had, but it was still quite expensive ($150) even with the discounts and not worth the money. The staff member did not ask for any further feedback and seemed to want to just be rid of us at that point. I also requested on the phone beforehand that the cupcakes that come with the package be replaced with a vegan option. The staff member asked if I had any suggestions and, not knowing the menu, I suggested extra strawberries. But when we arrived, I saw that there were several vegan cookie options available and so requested that the cupcakes be replaced with vegan cookies instead, not extra strawberries. Checking the bill afterward, I realized she had charged us separately for two vegan cookies as well as the extra strawberries. She did not inform us that she would be charging us separately for these items instead of including them in the original package as a replacement for the cupcakes as I thought we had agreed. Hopefully this was just a one off situation, as there are many good reviews, but the overall experience and apathy of the staff did not come close the the 5-star service that is promised.