Phenomenal experience!! I went for a body massage. I only experienced a full body massage once before. From the check in experience to the after service relaxation. Faye at the front desk was so sweet and answered all my questions while also explaining what they offered. She made a great suggestion to add hot stones. My masseuses Mimi was incredibly talented, asked for permission to use certain techniques and were receptive to feedback. They offer so many amazing services. 100% will be going back.
I was disappointed with my experience here. The check-in process felt rushed, and I wish they had provided an overview of what to expect beforehand. Something as simple as asking me to ensure my hair was well brushed could have made a big difference. The experience started well, and I enjoyed the first 15 minutes. However, it quickly went downhill. The shampoo felt like drugstore quality, and the woman was so rough that it hurt. I really wanted to like this place because it’s local, and I love a good head massage, but the lack of attention to detail completely ruined it for me. I left with messy hair Pros: Same-day appointment availability.
I've been coming here for years. The staff is great. Recently saw Tina who is really amazing. She knew how to help me with my pain. And Lily is also fantastic. Definitely recommend doing the package with foot massage and body massage combo.
Don't waste your money here! Scalp massage was brutal. Literally just a hair wash using the exact same movements over and over again for an hour. I could hear & feel her heavy breathing and stomach growling the whole time and she left the room 4 times shutting the door loudly. I could hear everything in the hallways including people talking. It was not relaxing. The foot "reflexology" is a basic foot rub & they soak your feet in these uncomfortable wooden buckets. They also don't speak english. They ask you to pay BEFORE your services which is very unprofessional. The scalp rooms are very small and cheap looking. I expected much more for what I paid.
Been coming here for 15+ years. Mostly all the masseuses are amazing, they know their techniques and give great deep and knowledgeable massages. I’ve had massages by many of them; Lily and Judy are one of my faves.
For a massage, I would come back to this location. For the hydro scalp massage… I would never do that again. The lady was extremely aggressive, it literally felt like she was ripping my hair out. The waterfall-like part that you see in all the pictures also only lasted for maybe 5 minutes, if that. I didn’t have high expectations for the drying, but she blow dried my hair into a big frizzy mess and didn’t even brush it. I definitely don’t think the hydro scalp massage is worth the money.
I went for a foot spa here, & suffered from neck ache after the shoulder massage. It was also very difficult communicating with the therapist as she wasn't able to understand English, language was a barrier too. On top of it, the Manager came in, to explain and translate. My whole session was ruined with all this experience. I hope the team understands and work on these gaps.
Everytime I call, they say no appointment available. It's the same person answering the call and it's like she knows my voice. At first she says it's available, and soon as I ask for the therapist I went for (she recognizes it's me!) and she says oh it's all full! I wonder it's because I tipped a little less than $15?!?
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