J Spa

J Natural Spa has evolved over the years to be a primary healer of aches, pains and life's many stresses. Ownership is committed to providing the highest quality for an affordable price.
Opening Time
  • Tuesday, May 6: 11 a.m.–8 p.m.
  • Wednesday, May 7: 11 a.m.–8 p.m.
  • Thursday, May 8: 11 a.m.–8 p.m.
  • Friday, May 9: 11 a.m.–8 p.m.
  • Saturday, May 10: 11 a.m.–8 p.m.
  • Sunday, May 11: 11 a.m.–8 p.m.
  • Monday, May 12: 11 a.m.–8 p.m.
Photos
Reviews
image kidult48564295 (4 / 5 Point)

Polite and sweet women there to greet us and give us a couples massage. Not great english, but who wants to talk while getting massaged ! They made sure we were comfortable and the room temperature was nice. I like a deeper massage, but it was good.


image Dadiao66666 (4 / 5 Point)

I was hesitant to come here after reading these reviews but my boyfriend and I had an overall pleasant experience! It took three attempts to book an appointment...seems like their phone is busy or directed to voicemail. Nonetheless, the reception called me back and we were able to book a couple massage for the next day. When we arrived to the spa, the reception/masseuse was prompt in getting us started. We had a 10 min food soak followed by an 1.20 min massage. They asked us how the temperature in the room before starting. The decor isn't 5 star, but honestly for what its worth we received a pretty relaxing massage. The women did poke my shoulder and it felt slightly uncomfortable besides that it was a deep relaxing massage. There is a $7 tax fee that wasn't disclosed though. Hope that helps!


image Miamaomi (1 / 5 Point)

I purchased a Groupon for a 90 mins couples massage, and managed to make an appointment rather quickly. It turned out that my husband was unavailable that day so I attempted to reschedule. Despite the calls and emails made by me over a two week period, no one ever returned my call or email. We ended up "missing" our appointment and they redeemed my voucher.


image llybakeel (2 / 5 Point)

I'm never coming back. We went in for the couple's massage and fit us in despite a communication error on my part, so that was accommodating. The massage was relaxing, although I don't have much experience receiving massages. Overall, the people were nice and the experience was pleasant. I would try their other services as well. Despite that positive experience, my second groupon was redeemed without my knowledge or consent because I had missed an appointment due to a personal emergency. The staff were nice, but the manager claimed that I must pay an additional $65 on top of my groupon credit in order to access the service I had booked AFTER I made my complaint, because originally it would have been a $85 penalty! The service costs $139 but my groupon credit (what I had paid for out of pocket, not the promotion value) costs me $129. I was being asked to pay $194 for a service that's supposed to be $139!!!


image daodangui2 (1 / 5 Point)

Do not waste your time and money. We went in for a 90 minute from groupon massage couple but were late and started around 11:25am. We were finished around 12:30pm not even going to finish 90 minutes cause we were late? Ridiculous!! I recommend staying away from here.


image HAOHONG_CFA (2 / 5 Point)

On Wednesday June 18th 2014, I received a nice facial from Karen (my daughter bought me a gift certificate for a 30 minute facial). My daughter received a great massage. Went to pay. I think her name was Julie (the owner). My daughter was asked if she was paying for Karen's tip. I was shocked that she asked and said no, I was paying for the tip for my services. My daughter bought some product and asked about the return policy. Julie told my daughter as long as items were not opened. My daughter gave around a $30.00 tip for a $30.00 massage. Very generous. Julie did not have change for my $20.00 and asked if I would rather leave a $20.00 tip as she would have to go down stairs and get change. Are you kidding me!!!!! My daughter broke out in a rash a hour later from the product they tried on her face. Friday, June 20th, 2014 she returned to the store to get a refund because she did not open any items and was told no refund, will do a exchange. My daughter did not want a exchange as she was concerned she would have a reaction to the product. Julie (or whatever her name was) replied that my daughter just bought the product and could not afford it. Yes!!! She said that to a paying client. I did enjoy my facial and my daughter enjoyed her massage. I will never go back there.


image chen574089 (1 / 5 Point)

Pretty terrible experience. I'm trying to find the positives from it. We went for a 90mins couples Groupon massage, it was about 60mins long. The person who massaged me wore high wedge shoes during the massage which made a lot of noise on the wooden floor, but that's ok as it was mostly drowned out by the road noise. The room was freezing with air con, my wife said she was cold and they told her the heating was on. The "sheets" (they werent your usual massage parlour sheets but more of a fluffy throw you pub on a couch) on the massage table were damp when we got into it, I think the kind of dirty damp when they haven't been changed for quite a number of massages. My wife thought he massage was not too bad, the woman who massaged me did not know what she was doing and simply rubbed oil into me for 60mins. Don't get me wrong this is better than no massage, but just slightly. We felt pretty robbed having paid so much for such little service. The women were friendly enough if you look on the brightside.


image tthdcx_ (1 / 5 Point)

Went there for a couples massage bought off of groupon. Atmosphere was not like a typical spa, not very relaxing. The massage was very nice, we both enjoyed it. However after it was done we went to tip, and the lady said groupon doesn't charge the taxes and said we needed to pay her more money. I said that groupon includes all taxes and she told me to prove it. We didn't want a commotion so we just paid the money. Afterwards I emailed groupon to ask them about this, to get a response that the taxes are definitely included, the lady just wanted more money. I would never go back.


About This User

Tyuzijiang

0.00 (8 Reviews)
1937 W 4th Ave, Vancouver, BC V6J 1M7
604-564-###

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