Eric11991 (5 / 5 Point)

From the front desk to every member of the team, the customer service here is exceptional. The staff is genuinely passionate about helping you achieve your goals, creating an encouraging and supportive environment. Their dedication and professionalism truly set them apart!

komaki_xiaojuan (2 / 5 Point)

I was disappointed by the lack of professionalism and friendliness from the person who answered the phone. A more courteous and approachable attitude would have made a big difference. Sometimes, simply being friendly goes a long way in making customers feel valued.

jessica_1158ii (5 / 5 Point)

I was lucky to be seen by Denise herself. She is one of the best massage therapists I have ever seen. She is truly gifted and knows and feels where the pain is without you even telling her. It's magic! I cherish our sessions and look forward seeing her every time. It's a treat! Receptionists are also very professional and nice! I also had a pleasure to work with Jacqueline, we did fertility acupuncture. Jacqueline is very knowledgeable and professional.

qwe09888888 (5 / 5 Point)

Best massages I've ever had with Jarek Gora. I'll be making the switch from the RMT who I've been going to for years. Jarek's therapeutic and focused massage skills are like no other! I'm a bit worried about the business changing and staff changing with it.

sunny33__ (5 / 5 Point)

Its a great place ,I've been going here for years now ,since 2017 they know what they are doing!!

hiLovenano (5 / 5 Point)

Update: Still amazing as ever! Cannot recommend this clinic enough! Previously: Amazing, amazing place of healing -- with an equally professional staff. The owner is very lovely and hands-on. Reception is beyond friendly. (Followed my physiotherapist out here years ago and couldn't be happier!) Clean, modern, well-appointed facilities. They offer many other services besides physio too, such as therapeutic massage, osteopathy, and reflexology. Their online booking is SO convenient, and they've recently upgraded to a new system -- with improved functionality and features, such as paperless (email) receipts. Some parking across the front of the clinic -- more spaces available in the adjacent parking lot. Yoga classes frequently on offer. Annually award-winning clinic and practitioners!

suzhoufuqi666 (1 / 5 Point)

My experience with this wellness center had been largely positive until a recent incident where I was charged for a missed appointment. My professional commitments occasionally demand my immediate attention, which on rare occasions can lead to unforeseen cancellations. While I value the services provided here, I find it disconcerting that a wellness establishment would rigidly adhere to a policy that penalizes unforeseen circumstances. Traditionally, in such instances, a rescheduling coupled with an additional gratuity for the inconvenience would suffice. Perhaps this perspective might be viewed as traditional or even outdated, but it's a gesture of goodwill (karma if you will) I believe in. While I respect the center's decision to uphold their policies, this particular stance detracts from the overall therapeutic experience. I genuinely hope others continue to have positive experiences here, but I find it difficult to reconcile with a policy that seems to prioritize minor monetary gains over understanding and flexibility. I have cancelled my upcoming appointments and don't believe I will be back.

syunn4213 (3 / 5 Point)

Had an unbelievable massage here, probably the best massage I’ve ever had. However when I went back to book a second massage I had to reschedule, I called several times left several voicemails and I got charged for missing my massage. I had to physically go in and speak to somebody about the issue however nothing was rectified and I was out X amount of money. Like I said amazing massage but won’t go back for the above reason, just a matter of principal.