kitty2002102

"I had a nice time last night the girl was beautiful will definitely be coming again"

"The place is very clean and neat. The atmosphere is great, you feel relax. The masseuse are very professional. Highly recommended."

"Lady did my friend and try to do me without even washing her hands but if you into that thats cool."

"I had been there on Sunday. Nice massage And I had young cute girl. Great experience. Will visit again."

"Price outside in the banner is 50$ but inside it goes to 80$ for only 30 minutes"

"Good ol rub in the lady’s face"

"I phoned there today told the girl her name was Nancy 1 hr massage and I got there I paid for the hr she only massage me half hr I was disappointed won’t go there again"

"Terrible Altitudes on girls. Super greedy. Not qualified to Massage. Avoid this place Big Time!!"

"Most expensive and poorly done manicure I think I've had. Charging for removal, paint and shellac came to the same price as a set of gel nails it's ridiculous especially when they come out looking like this. The facial was nice but this place is certainly not as high-end and pricy as they'd like to think they are. Edit the last photo is from that same day when they are already chipping."

"I had a wonderful massage while staying at the resort and loved it!! Kind and friendly staff and a really relaxing environment, I would book again and would love to bring my mom along next time!!"

"Lovely suites with excellent lake and mountain views. There was very little instruction/ information at check in so we had to search around for information like hot tub times etc. We ended up just calling the front desk ????"

"I have had wonderful experiences in the past but my last visit was comparatively subpar at best, at the beginning of November. Not sure what’s happened there, but I am not inclined to return. Very disappointed."

"Wow the owner Tony says it up to us to track down my gift cards numbers our son purchased online. Tony admitted last time they forgot to email to our son. WOW. BUYER BEWARE!! Never ever again ! Wonder why it’s for sale ?? lol"

"I called 4 times to make bookings for 3 ladies for a Bachelorette. The receptionist, Susie, said that everything was booked. On the day of one of the girls' booking was magically not there. It was very annoying because the original plan was for reflexology for her, and then that had to get canceled because there was no reflexologist. Thus, the multiple calls were made. Finally we settled with a pedicure, which ultimately didn't happen because the booking was "not in the system". And to think, Susie had also said offered our 4th friend join for a pedicure that day too. I'm happy she did not have to be disappointed. I received the facial which was relaxing however no extraction services were done and I still left with white heads. So it wasn't really worth the price of the service and wouldn't recommend spending money on that service. My friend who had the massage was booked with a therapist with very strong and bad body odor. You would think that at a spa the smells would be pleasing and relaxing. Also, hygiene? Nice ambience, pricey services with poor results, and horrible "system". The receptionist apologized but honestly it doesn't make up for the time lost and overall bad mood that we left with. I was called later and was told I would be given a discount. They refunded me $35 (about 8% of the total service and definitely more than the tip I had left). I wish I had known that one of the bookings had been canceled before I paid so then I wouldn't have left such a high percentage of the tip."

"This was a great experience from beginning to end. I booked a surprise spa day for my friend's 50th birthday and they were fantastic at ensuring each of the services I wanted was organized and well planned. Bonnie and Chloe were fantastic and it was a relaxing experience leaving us both feeling utterly pampered. Every member of the team at the spa was welcoming, and made us feel special and well taken care of. Thanks to everyone there for making this surprise an amazing gift!"

"I just came home from an incredible 3 hours spent with Sally. I have used the spa services here in the past, and they have always been wonderful, but today's experience with Sally was incredible. It felt like she knew exactly where and what I needed to calm my tired, achy muscles. She made me feel very relaxed and calm during the entire set of services. She was very knowledgeable with how to address my concerns with my face and exactly the amount of pressure to use during massage. Thank you so much Sally for your services today. I look forward to coming back to see you!"

"I recently had the pleasure of visiting Cleopatra's Rituals, and I cannot recommend it highly enough! From the moment I stepped inside, I was greeted by a serene and inviting atmosphere that immediately put me at ease. The space is impeccably clean, with a thoughtful design that feels intentional in every detail. The staff at Cleopatra's Rituals Spa truly make the experience exceptional. They are not only kind and welcoming but also highly professional and knowledgeable about their treatments. It’s clear that they are passionate about what they do, which adds to the overall positive vibe of the spa. A few of the standout features for me was the heated marble slab, a custom hair spa treatment that left my hair feeling rejuvenated and the refreshing lemon water. From the steam room, to the sauna, to the snow room to ensuring I had dry towels and robes, and everything in between, this spa really thought of everything. Cleopatra's Rituals Spa is a delightful escape that I can’t wait to revisit!"

"i don’t write reviews, but i am not even exaggerating when i say this was the most relaxing experience of my entire life. i did the thermal area for 90 minutes, followed by a half hour bath and a relaxation massage. this entire place is so beautiful, SO clean, and so welcoming! the 2 girls at the front desk were so so kind and happy, and i had my bath prepared by maryna who also did my massage, and she was beyond excellent. so kind, and the nicest and most relaxing massage! it was a birthday surprise by my amazing husband, and the girls gave me a hand written little birthday card and an organic soap as a birthday gift, as well as a little chocolate and drink while i had my bath! i would recommend this place to ANYONE and everyone, i can’t say enough good things!!!!! ????❤️ everyone who works there seems so happy to be there and overall it was the best spa experience i’ve ever had. already can’t wait to go back"

"What a gorgeous spa and at a reasonable price. I came with two of my girlfriends and we had the place to ourselves. We enjoyed every minute of it and left feeling relaxed but also happy that we were able to chat a bit in the rooms without disturbing anyone. I will definitely be back and highly recommend it to anyone."

"Cleopatra's Rituals is an absolute gem! From the moment I stepped inside, I was blown away by the stunning, brand-new facilities and the thoughtful attention to detail. The sauna, steam room, and snow room were all immaculate and provided such a relaxing and rejuvenating experience. The soft, ambient lighting adds to the tranquil atmosphere, making it the perfect escape. I also appreciated all the little touches that show how much thought has gone into creating a luxurious spa experience. I can’t wait to return and try the mud ritual and head spa—this place is truly a sanctuary for self-care! Highly recommend!"

"Spent my time here with my daughter for my birthday. From start to finish - it was the best spa experience I’ve had in Kelowna! Right up there with sparkling hill, and super accessible to locals. Azaria, the owner, did a beautiful job with this place. I would go again, 100%. Will be recommending this to all my friends. We did the thermal room, wine bath and a massage! The wine bath was divine!"

"I had an absolutely wonderful experience at the spa! From the moment I walked in, I felt welcomed and relaxed. The ambiance was serene, and the staff was incredibly attentive and professional. The treatments left me feeling completely rejuvenated—my mind and body feel refreshed and renewed. I left the spa feeling like a new person. Highly recommend it to anyone looking to unwind and treat themselves to some well-deserved relaxation! I'll definitely be back"

"⭐⭐⭐⭐⭐ Amazing experience at this spa! The ambiance was serene and luxurious, and the staff were incredibly professional and welcoming. The steam room, sauna, cold water buckets, and snow room ❄️ left me feeling completely refreshed and rejuvenated. Perfect for a relaxing escape. I appreciate the level of intentionality brought into this space from the lighting to the selenite in the walls, and imported Moroccan clays and local wine used in treatments. I'm looking forward to returning for spa treatments in the future."

"Um. Cleopatra’s Rituals KNOCKS it out of the park. I had the most amazing time there with my mom, celebrating her birthday. I don’t think I’ve had more fun at a spa, and have experienced a more relaxing time. Each ritual was unique. The snow room was INCREDIBLE. And I even felt brave to do the water buckets! Our wine bath was so incredible, I’d do that service again for sure. I have my eye on the mud bath ritual next and the scalp spa. Will be back. Anyone who is second guessing their booking — don’t. You won’t get this anywhere else in the Okanagan. Azaria - you are a brilliant business woman. I wish you all the success in the world."

"Great experience. I have been going to Devinder for months now, and I can say that I feel better. My arms have inproved significantly since I started my massages with her. Today, I tried her hot stone massage, and i love it that i booked more appointments just for that. She’s knowlegeable in what she does, and she’s very professional too."

"Devinder is amazing! I had really bad neck and shoulder pain, super tense and tight. The day after my massage the pain was almost all gone, by day 2 the pain was gone completely! My mom is also one of her clients and she has never felt so relaxed and soothed after every massage. Devinder really does have healing hands!"

"I was experiencing chronic leg pain due to a soccer injury and the staff at hands on healing were able to assist. I was referred by my mom. The prices are extremely affordable and I felt extremely comfortable. will be visiting regularly!"

"I have been going to Devinder for regular massages and it has changed the way my body feels! I have less tightness and I feel so much better on a daily basis"

"I have been receiving massages here since my pregnancy and continue to do so for relief from shoulder, back, and neck pain, which have developed from taking care of my baby. As a regular massage enthusiast, I am pleased with her expertise. Each session is very relaxing, and her skillful techniques provide lasting relief. Ive recommended her services to my family. Highly recommend!"

"Needed a massage after driving from California to Surrey, luckily Devinder was able to squeeze me in same day! Got a 90 minute full body massage with focus on my upper back, the vibe inside was perfect. Very relaxing and serene with meditation music and a mini waterfall! We spent the whole time chatting and getting to know each other which was so lovely! I was in desperate need of a massage and I’m so grateful to have met Devinder to get some hands on healing. Thank you so much for booking my same day appointment and for being so thorough, kind and friendly! I will definitely be back for more massages & can recommend coming to HoH to my family and friends!!!"

"Best massage I've gotten! Devinder was very professional and friendly. Hurt my leg while running, and she fixed it right up! Definitely recommend for anyone wanting a massage! Also prices are very affordable which is a big plus!"

"She absolutely amazing at her job. Left feeling so much lighter and my pains gone. Will be seeing her regularly!!!"

"I picked this massage center reading good reviews on google map. Pavel gave me a massage which was supposed to be a whole body and focus on neck, shoulders and upper back. Therapist is very courteous, respectful and gentle. He was kind enough to give me the option to cancel the appointment if the driving on snow wasn't possible/safe. I really appreciated the gesture. Massage was ultra slow and focused like 80% on my neck-shoulders-upper back, with very less massage on hands, lower thighs, calf, and feet. Feet was done through the sheet and was very quick that I didn't even feel anything. Overall, massage was mediocre, and less energy. I specifically asked to to harder, but Pavel said, "don't blame him for sore muscles the next day (with funny tone), but let's see." I kept seeing but the massage didn't go firm and to me, it was not at all a massage that I was looking for. I needed to be relaxed, which I did in that moment, but it didn't last long at all as after 15 minutes of the massage, I didn't even feel if I received a massage. Soreness? When I didn't even get a firm press, why would I even get any soreness? Overall, I am not satisfied with the massage as I said I need whole body with focus on neck-shoulders-upper back, but it was done majorly on the neck-shoulders-upper back, very quick on hands, and feet through the sheet (I took shower before going there, did the therapist feel that my feet were dirty?) My chest, thighs were not massaged at all. What is full body massage then? In the end, I can say it was a massage, but it wasn't effective and it's effect did not last even 15 minutes. Despite me asking for firm presses, it wasn't done. This is not an excuse that "he didn't know my body yet." When the customer is asking for firmer presses, why not do it? Well, the end result? I will not go there again. There are many other massage parlours in the city, I'd rather explore more than try to settle with a mediocre massage that doesn't even change when I ask for it."

"I see Pavel twice a month for the last 4 years. He has relieved a lot of tension in my shoulder / neck area and got me through the summer with my achilles tendonitis. He provides excellent deep tissue massage. Heritage House Massage is very clean, cozy rooms and very welcoming area. I highly reccommend Pavel for your next massage."

"I have been a patient of Pavel for 5 years. He has been invaluable in helping me manage my hip pain caused from arthritis and my subsequent recovery from hip-replacement surgery. Thanks to him I have been able to lead a very active life despite my physical challenges."

"Well I don't want to give 5-stars because I'm afraid Arif will end up too busy too see me lol. He is top-notch. When you find a caring and seasoned practitioner, you just know."

"Excellent and very professional. I have been getting massages for over 20 years and have been seeing Pavel for over 2 years. I always feel after a session that my body is back to its natural rhythms and balance. Highly recommend!!"

"Favorite location for a massage. Professional & i like that he asks how it's feeling and if the pressure is ok... i feel comfortable enough to tell him if i want it to change"

"Pavel is *amazing*. If you can get an appointment - and that's a big *if* because he's so busy - do it. Fantastic RMT."

"Talented RMT"