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"I’ve had the absolute best experience at Dilaani Medical Aesthetics! I’ve gotten both facials and laser hair removal treatments from Unzila, and I couldn’t be happier. The spa itself is beautiful! It is such a calm, relaxing environment that instantly puts you at ease. Unzila’s facials are truly amazing. Each treatment feels so soothing and indulgent, and the facial massage is honestly the best part—it’s the most relaxing feeling ever. My skin always looks and feels incredible afterward: refreshed, glowing, and super soft. I’ve also started laser hair removal with Unzila and have only had one session so far, but I’m already noticing a difference in hair growth. I’m so excited to continue the rest of my sessions and see the final results. Highly recommend Dilaani to anyone looking for professional, high-quality treatments in a peaceful and welcoming setting!"

"my experience in getting the Japanese head spa was alright, definitely was expecting something else. Had booked a head spa session with my friend and it’s definitely appointment based as mentioned. Doors are locked to keep the “no walk in” policy and you would have to knock on the door or else you’ll be waiting outside for a bit- there was no reception at the time! overall the setup is cute. You quickly get your hair “analyzed” then get proceeded to the beds. To my plus size girlies - bring your own body towel wrap and robe (they seem to only have one size fit all), I also found having to place my hands on top of me or else they would fall off to the side of the bed if I didn’t do that or snugged them under me. Unfortunately that hinder the experience a bit. The spa itself was okay, I was expecting more of an exfoliating the scalp, massaging the scalp and just really getting in there considering my scalp was looked at. Rather than what felt like your basic regular shampoo wash. Not sure if it’s the products they use (they did say they were using curly hair products on us) but there was no suds when washing my hair. lots of oil was used, which was nice - left my hair soft. To my curly hair girls with longer hair - prepare for the tools to get stuck in your hair and be a tangle mess at the end- I only saw a wide tooth comb to use at the end . The massage tools were nice (when didn’t get stuck) and the halo waterfall was great when placed on my forehead (not when it was on my head - maybe I just not tender headed)- tingly sensation! Overall I feel like the massage could’ve been better (back of my head was barely touched, including when it came to washing it and little to no pressure but my fault for not speaking up). The way they have it set up it sometimes was hard to relax as the analysis and reception are steps away from the beds. When it was quite it was nice - at one point someone fell asleep and the girl doing my hair couldn’t stop laughing because it was too quiet (guess her massager left her be, to sleep) so it can be tricky to relax. What I will say, the STEAM part of the session was the best- total relaxation (they leave you with it for about 15mins)!! Once everything was done we went back to the analysis area todo red light therapy, massage brush etc but what I found odd is that they didn’t recheck the scalp with the camera to see how clean your scalp got after it received the spa. Overall wasn’t what I was expecting, maybe not enough time todo everything in detail for an hour as offered. Towards the end it felt rushed, maybe 15 secs each time doing the red light therapy, to the high frequency etc Would I go back? Most likely not .. considering what was done and for the price. Maybe for other services, yes. Although my friend loved it! In response: unfortunately due to my busy sch. I don’t often have time to response to text (I can quickly read them yes but often don’t respond right away). Although as a business with any concerns or any discussion should be handled via more formal communication channels, such as email and not text messages. Ty you for explaining you had range of sizes but my point was I was not offered/communicated. My experience is based of what was felt. My review is to give an insight on what curly/plus girls could expect. “scalp therapist” but no reassessment of the scalp was done afterwards. Several attempts but not communicated with me on how I can adjust but appreciate f/u guiding your clients. As far as pressure I did say MY MISTAKE for not speaking up. You’re correct I did say that comment about the snoring but the issue was the therapist continued to laugh after my initial comment when trying to relax as was said and I quote “it’s too quiet in here”. She did apologize which I said no problem hence can be tricky for people who have a hard time relaxing. It’s important to be honest/transparent in sharing feedback. They’re important part as a way to grow/better businesses/services. As for now I will decline your request in removing my review. All the best in your business!"

"I booked the Japanese head spa and it was amazing. I felt so relaxed throughout the whole experience and even after. The scalp therapist took her time, was gentle and always ensured I was comfortable. I was worried they wouldn’t be able to massage due to my curly hair but it was not an issue at all. My hair felt extremely soft after as they used organic curly hair products and she was able to detangle it during the service. 10/10 I have already booked my next appointment"

"I had full body laser hair removal done at Dilaani Medical Aesthetics and had a great experience. The staff were professional, friendly, and made me feel comfortable throughout the process. Highly recommend!"

"The best laser spot in downtown Ottawa. Her prices are fair and reasonable and she uses a proper health canada approved laser. Shes extremely knowledgeable and super kind to her clients! Her spa is peaceful and clean. Ive had 4 treatments so far and my hair is 99% gone already. Highly recommend!!"

"Dilaani Medical Esthetics exceeded my expectations! The facial was phenomenal, using unique instruments to enhance my natural glow. The scalp treatment was incredibly relaxing, with a soothing head, neck, and shoulder massage. The products felt luxurious, and the entire experience left me feeling refreshed and pampered. Highly recommend!"

"I enjoyed my Japanese Head Spa today very much! I met the lovely ladies Unzila and Siyah. I had a great experience from greeting me at the door to the welcoming smiles to the experience of the before, during and after the treatment. I liked the hair analysis before the treatment and the recommendations provided after. 100% coming again :)"

"The best experience ever with the scalp treatment. I will be recommending to everyone I know. They gave me very helpful advice regarding my scalp health and also explained how I can maintain the care at home in between appointments. It was very therapeutic"