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"The price point for a 60 minute massage was excellent. Guest services were pleasant and accommodating. I was not staying at the resort but treated with the same customer service. I enjoyed my treatment very much."

"Booked a firm massage with Shaina. Arrived early as advised and found the place in the maze of halls from the main hotel entrance. While the wayfinding signs are mostly great, the one at the exit to the pools is confusing. It is above the door, but next to a stairwell and just points down. If you are not a hotel guest, you can't use a room card to get out to the pools (the obvious exit control) so need to press the button on the nondescript intercom next the door, wait for them to respond, and get buzzed in. A sign on the intercom would be more helpful. Once inside, it was lovely. The front desk staffer was very helpful in letting me know where everything was. The (off season) pool fee was $75, so I declined (have a free pass to the public pool from my hotel anyway). Flavored water was available in the lobby and the waiting room had a selection of teas and hot chocolate with comfortable chairs and peaceful music. My masseuse Shaina was very professional and had clearly read my booking notes about my focus areas and allergies. We determined that the Indian spice products would be fine, though she was fully prepared to use scent free oils which I appreciated. The room was peaceful and Shaina made sure to check that I liked the table heat and the pressure levels. While I usually take more pressure from my RMT, I didn't want to walk away (good) sore on vacation like I often do at home, but it was plenty firm to work out kinks I didn't even know were there. I especially loved the scalp and foot work. And the hot towels were heaven. I was very impressed with Shaina's draping skills too. Everything she wasn't actively working on remained tightly wrapped so I was never cold. Once done, I loved that I wasn't rushed out of the treatment room and was advised to get up slowly to readjust as it allowed me to maintain my new calm as I wrapped up. Shaina met me outside, offered me more flavored water, and invited me to rest a bit more in the waiting room if I wanted. She also recommended taking the next hour to relax and said the walk to the hot Spring source was pleasant and the hot Spring pools there were a local favorite. I appreciated the advice and care to enrich my stay in town."

"Matthew is amazing! Perfect amount of pressure. Soothing, relaxing but still helps get rid of pain. Always love coming to Harrison for the hot springs Matthew makes it the perfect getaway!"

"My best friends gifted me a facial with Marianne and it was the best facial I have ever had. She asked about my skin care routine and made suggestions based on my skin type. She was very professional and knowledgeable. The receptionist was also kind and professional and the environment was peaceful and relaxing. I would definitely go back."

"We USED to love going for massages here, even though they are overpriced. Now we WILL NOT! because there is a 95$ EXTRA FEE! just to go to the spa, ( called a pool fee) if you don't stay at the hotell!!! $565 for 2 massages,a "pool pass" and then tip?! Nah. We will look at other options now. The pools aren't even maintained properly. ????"

"I can't say enough good things about my massage. Professional, friendly, and the perfect pressure. I was instantly relaxed and enjoyed every minute. If you're booking here, ask for Matthew V. He's honestly the best. All the stars. Thanks, Matthew!"

"MOST MUNDANE Relaxation massage experience my wife and I had. This Spa being associated with Harrison Hot Springs Resort definitely doesn’t live up to the expectation a bit nor does anything for its reputation. Massage therapists were just doing their job-with no engaging or developing a rapport with customers. My wife’s Therapist was coughing, my therapist seem to be in rush even though we were in time, they started our sessions 10 minutes late but finished a minute before. Shared this with the receptionist who showed barely any concern and again was mechanical offering discount for next time. We were not looking for discount as why would we go back if had such a sub standard experience…"

"Had an amazing massage on our holidays. Highly recommend. Matt was very professional, great job."