I decided to come to this spa to get some laser hair removal done because my coworker mentioned the place to me. Had a bit of trouble locating the shop at first which definitely is Apple Maps fault, not the spa's. I was greeted immediately and was placed in my own room to get the treatment. The staff was super helpful and informative throughout the whole treatment and made sure I was comfortable the whole time. Overall, the experience and the PRICES were amazing enough that I not only rebooked for another laser hair removal appointment, but also a microneedling treatment not even a full 2 weeks after my initial visit. Can't wait for my next appointment :)
Not happy with over all service recieved from Ambrosia! Purchased the 1 year full body laser package for $999 with Simran. The price of the package was not worth the unprofessional services provided. My advice to customers is that you compare with other spas. Cheaper prices does not guarantee professional services, especially at this spa. Few things I was thrown off by: 1) full body laser did not include the womans chest area or Brazilian as the tech was uncomfortable. After a few complaints, she finally opened up to doing a Brazilian laser but left the chest area. This should have been disclosed at the time of purchase, and it wasn't. My Consultation should have been with the tech doing the treatments, not the owner whose main goal was to take payments and get contracts signed. 2) rebooking appointments seems like a normal behaviour for Simran. Excuses like weddings and sickness/docs appointments are commonly used. I had an incident where she rebooked me and I ran into her at rogers place the same day. 3) if you have a tattoo, you need to remind her every time. My tattoo was fine. But those who I referred to Simran had their tattoos zapped at and ruined. No responsibility for this mistake was taken. 4) very careless. Simran has told me she hates doing laser treatments, and she's bored of it...This is clear, as the burns and marks on my body from her carelessness are ridiculous. Her excuse when you raise concern for a burn is 'sorry, but it's ok, you signed a contract waiving our liability'. She's just very careless. 5) simran does not know how to handle conflict situations. She booked me for an appointment, and when i showed up for my session, she cancelled on me as she noticed i was a few days early as per her contract. I spent an hour preparing for my session, drove 45 mins to get to this spa, and took off early from work. I refused to leave without completing my session. She finally did my session after telling me that I am rude for comparing her service to other spas. She also threatened to cancel my package with no refund, and after this the rest of my other 6 treatments were done with no care or welcome. The awkwardness at the salon was not worth it. But as I signed a contract, I wasn't able to withdraw my treatment. 6) I was promised a 1 free session at the end of my package from the owner due to simran's rudeness. I have been waiting for that last session since June. I have called and messaged to rebook but no reply has been given. When I finally got a hold of simran she told me she has no time. She offered me a MALE tech to do my full body, which I found very insulting and disrespectful. I now give up and will not be getting that last free session. Overall, Please do not be fooled by the fake reviews below, I definitely was fooled. Please compare with other salons. Other spas offer a FULL BODY laser treatment every 4 weeks. A few extra hundred bucks will get you a professional who knows what they are doing and a better deal overall.
I purchased a package of 4 laser treatments for my face. It was a waste for me as it seems like it did not make a difference. My main goal was to get rid of my side burns.. In my consultation i was told if 4 was not enough then they will work something out for me. I told Simran that the treatments are not working and each time I was told to monitor the growth. In the end of the sessions I was told that grey hair cannot be removed.I don’t know why they did not mention this in the beginning. This spa was only concerned about selling packages, client care or satisfaction is not their priority.
I was very impressed with the care and attention I received at my hydrafacial appointment at Ambrosia Medical Spa. Aran was great and thoroughly explained in detail what she was doing and what products she was using on my face. My face has have never felt better! After the hydrafacial she was able to assist me further in recommending some skincare products which I easily integrated into my daily routine. I would highly recommend their services to anyone!
Just got my first ever Chemical Peel at Ambrosia. I had a great experience because the staff made sure i was comfortable throughout the treatment by explaining each step. She answered all my questions and concerns very professionally. I'll be visiting them again for more treatments ! Definitely recommend them !
I have been on a hunt for my "Medical Spa" for couple years now and I have tried quite few ones. I am glad I decided to try Ambrosia, it is a luxurious place that provides very professional services! I had my appointment with Arsh and he is an amazing professional and person. He listened to me and what I wanted and totally respected what I was asking for and didn't push any extra services, gave me professional explanation for some questions I had. It is only day 2 and am happy with my Botox results! I will definitely continue going back and do Botox and other services! Highly recommended ????
I did a hydrafacial recently and am very pleased with the results. The staff was very friendly, helpful, and knowledgeable and I came out of my appointment with so much information that I can use going forward for my skin. Will definitely come back.
I recently visited the Edmonton location for a Hydra facial. I am very pleased with the results. My skin is very smooth and glowing. Staff is very knowledgeable and super helpful. I will definitely go back again.
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