Editing my review after today’s experience. I specifically mentioned at the time of booking that I need the massage therapist to focus on my lower back and legs considering I severely sprained my lower back a couple of weeks ago. The massage therapist said she can’t do glutes and I said I know what the “no go” areas are. However, not only did she refuse to massage the lower back area, I got a nice lecture on how I should be going to a Chiropractor and Physiotherapist instead. She went on to say that it’s the area where the spinal cord is so they don’t massage that. I never asked her to massage my spinal cord! The sides of my lower back?? Hello???I didn’t say a word after that as I knew she wasn’t cooperating. Then when I told her my knee joint hurts as well, she said can’t do as there’s a bone there and we can’t touch it!!!! This has been the most rotten experience so far! All she did was splatter my body with tons of oil and just wipe it off with a warm towel after some strokes here and there. It’s a shame I am regular at this location but have been seeing other therapists. This lady I’d never recommend. I think she wasn’t happy with the time I chose for my massage. I had gotten a call earlier asking if I could come early for the massage and I turned down the offer as I was busy with my personal work. But I’d never go back as it’s money down the drain. I went there to get some relief for my lower back and legs and all I got instead was some lecture on no go areas, Chiropractors etc. Very very disappointed and yes I got zero relief or relaxation.
While I can’t speak on treatment as I believe it’s depends on the individual. The waiting area is nice and cozy. The massage rooms are quite spacious and quiet. They do uphold privacy for you before, during and after treatment. Good news to the introverts you don’t have to talk during the session. They even go above and beyond with service by providing advice on preventative care and appointment management. They are covered by most insurance and do direct billing, with a bonus first time discount as well as a membership rate and specific organization rates. One downside I noticed that they ask me to fill out a comfort form stating where you can and can’t be touched, so be sure to mention it to your masseuse prior to treatment.
Clare Cao was an amazing RMT, just the right pressures ,perfect movements, and great relaxation! Highly recommended and will be recommending to all of my family and friends
This place is awesome for therapeutic massage. I really like their services and place is very cozy. After a tiring week, I received a neck massage treatment from Alisha and she really focus on on where my issues and gave me some home remedial exercises.
The facility is clean and well maintained. The reception was friendly and knowledgeable. The massage was incredible, thorough and better than anticipated. My massage therapist really knew what she was doing! The membership program is a huge perk. I have had 2 massages there and I don't have the aches and pains I used to have.
Great place! Subash Sebastian did my massage and it is probably one of the best massages I had in my life and yes I have had plenty. Friendly staff - cozy place - fair prices also covered by my insurance so definitely coming back :) Fully recommend!
Tina was my massage therapist and she was amazing. She listened to my needs and tried to plan a session to fulfill my wishes in the hour. The front desk staff was very welcoming when I walked in, I think he was the owner. The place is very clean and everything looks organized. It was a very pleasant first time experience and I will definitely go back.
I had booked a massage here specifically because the website mentions they have bolsters available for prenatal massage so you can lay on your stomach. I was very disappointed to find out upon arrival that they in fact do not and had to lay on my sides which was uncomfortable and what I was trying to avoid.
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