I was given a 90 minute massage voucher as a gift during my holidays in Canada. I can say it was one of the best massages I have ever received. Yada was my masseuse and she was amazing. The face and head massage was the highlight for me
A while ago, I gifted my mom a certificate to this place, and Irina was the one who did the massage for her. She absolutely loved it! The whole experience was amazing, Irina is so professional and attentive. My mom couldn’t stop talking about how great she felt after. We’ll definitely be coming back to Irina again! Thank you!
We were greeted with beautiful energy and welcoming environment. We filled in a short questionnaire and then waited a few moments to be taken to our couples massage room. Very clean, massage was great and professional, attentive and relaxing. The front reception staff were amazing and efficient! Would book again and recommend to my friends and family.
Sabai Thai spa gives you a good, clean spa like experience. I took the facial yesterday, I do like the cleanliness but TBH for a facial I expected more hand movements on the face or more massage on the face through the hands. That actually helps in improving the blood circulation on the face, just applying the products and less massage on face doesn't help much :). I didn't see the glow that comes right after facials. Trust me I've had many facials in the past and they have provided a sparkling glow. Hope to see improvements soon :) The staff was courteous and polite The next visit was pretty satisfying. The focus was given on the facial massage and thank you for listening and addressing my concern in the next visit itself. Look forward for more satisfying sessions :)
I just finished having a full serenity package. It was pretty good. However there was a chatty client right next to my room with lots of loud laughing, which made it hard to feel the full relaxation. Spas should have a quiet atmosphere with minimal talk. My therapist was wonderful. And a nice surprise when I went to pay it was a lot cheaper than expected. Bonus!
I had just finished my 90-Min Flow Massage with Yada this afternoon . She’s very caring and considerate but very strong. This is my second time at the Port Coquitlam location and though the place is under renovation, it’s still so clean and the ladies working at the counter are always friendly and nice. I’ll be coming back again.
My sister and I went for a Flow & Glow pkg as we had a pretty hectic week and wanted something relaxing. Sabai Thai was the right place to go to. We just saw an ad on the web and decided to try them and we were not disappointed. We felt energized and relaxed. The only drawback was the website indicated shower facilities but there wasn’t any at the Port Coquitlam branch. I would definitely go ago and try another pkg. Jean was terrific and did wonders for me.
I’ve been here 2X and this was my last time. They never get better and only care about money. They also are not honest and do not offer compensation for their “mistake” which in fact was them tricking me into coming in for the booking. Here’s what happened. I was trying to make an appointment online with the 25% birthday discount they emailed me. It wouldn’t apply to anything that was already on promo which is pretty much ALL of their services except a few massages + facials. That’s fine. So I didn’t book it. Then a woman from the spa who was the one who also checked me in and out calls me within a few minutes of me trying saying they can book it and will apply the discount when I come there. I said TWICE I didn’t want to book because I can’t use the promo. She said you can come and we can apply it here. I confirmed and asked “So you can apply the 25% off for the 90 minute package towards the $169.00 package price?” And she said yes. So I booked with her and came in within a few hours. This is not my regular spa, this was my 2nd time giving them a chance after the first time my partner and I went and we didn’t like the massage as they are very inexperienced and don’t even use their hands much, mostly their forearm and elbows. I went in, I asked about the promo and price and she said no it’s towards the regular rate. She confirmed she was the one I spoke to and said there was a miscommunication. No there wasn’t - you lied so you could gain a customer. She then offered me $150 the lowest rate from the $169 price. I took it because I needed a massage that day very bad. Figured it might be a good massage it’s a new masseuse. Instant regret at least 10 minutes in as the massage was so sloppy and horrible. It’s like a random person was hired to do the massage. I had a facial at Fluid Spa last week and the one this girl did on me was done so poorly compared to that one and I was just laying there trying to enjoy the massage and facial. The fact the front desk woman who messed up couldn’t honour the discount towards the price I asked and confirmed with her is the main reason I won’t be coming back. I got my best friend a gift card to this spa but I went ahead and made him an appointment at another location because of how my experience war here with both massages and the front desk woman not honouring what I called to confirm with her PRIOR to making the appointment. Won’t be going back and won’t be referring them to any of my clients. Very disappointing experience.
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