Reviews
I booked a solo spa day to pamper myself and this was my first time visiting this spa. I had the hot stone massage and it was heavenly. I was so relaxed, I truly enjoyed the amenities and the staff were very nice and welcoming. I would definitely recommend it to anyone looking for a relaxing spa day.
I really enjoy coming here for massages. The only downside is that unlike some other spas (for example, Hotel X), complimentary parking is not included. Very unfortunate. Complimentary parking during the spa stay would really complete the experience and would entice me to come for treatments far more often.
Beautiful Luxurious Spa located at the St. Regis Hotel. Change room Lounge area has complementary herbal teas, dried fruits and nuts. Steam room is breaking with booked match marble floor to ceiling walls. Sauna is warm and cozy. Women’s bathroom has a vanity area is complete with high end blow dryers and skin care products. Swimming is very large, great for laps. Good deep tissue massage therapy and wonderful staff.
Had an excellent massage at the spa, and there were so many amenities to enjoy before or after. We felt so welcomed and attended to by all the staff. Will definitely be back for another special occasion!
Hands Down Best Spa Experience EVER! If you want to experience luxury, this is where it is at. My husband and I went for a couple's massage and got to experience so much more. The pool, jacuzzi, and steam room experience were phenomenal. The lounge area snacks were top tier, also included a glass of Prosseco after the massage. The massage was extremely relaxing and included a foot exfoliation such a great bonus! My masseuse Robyn was extremely sweet and thorough in removing my knots. Special shout out to Matthew for being so warm, kind, and informative during our whole experience. Definitely will be coming back for more !
Best not to book a service here in the winter time. They are not accommodating to weather and road conditions and still charge you. All of the luxury hotel spas have 24 cancellation policy but they are accommodating and make exceptions since they want to provide good customer service and ensure repeat visits. I would recommend going to Spa my Blend by Ritz Carleton for a better experience at the same price.
The place is great. Laura was amazing at the spa reception and also our RMTs Aida and Alyssa. The service was professional and the staff went above and beyond. Everything went smoothly and was a great experience. The only thing that left a sour experience was adding an auto grat of 18% on the bill without asking and just saying we had added it. There is no mention of this on the website or during reservation inquiries. And not only myself, but many people below in the comments mentioned the same so I guess the spa must revise its process and let customers decide what they want to or do not want to pay Grats as they are not mandatory and customary. This is the only thing that brought the ratings down from what could have been a 4 or 5.
I am usually not much of a spa person as I find them to be overcrowded and noisy. I was pleasantly surprised with my visit and did not expect to love my visit as much as I did. Everything from check in to checkout went smoothly. All of the staff were so welcoming and friendly. After check in I was taken to the change room and given a brief tour. There is a steam room, showers and vanity area to get ready. I was given a pair of flip flops, towel and a really cozy bath robe. You don't need to bring a lock as the lockers have locks on them. Prior to my massage, I relaxed in the spa lounge, which has a nice 31st floor view of the city. I absolutely loved the lounge chairs and the fleece blankets were a nice added touch. The lounge had snacks and tea to enjoy. After my massage I was given a nice big glass of Prosecco to enjoy while I relaxed in the spa lounge. I didn't have a chance to check out the infinity lap pool or the whirlpool on the 32nd floor. Overall, a perfect spa day and I will definitely be returning.
About This User
Fann5695
Share Store
