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"I would give a zero star if I could. Made a 7:30 appointment over the phone, showed up, and was left there waiting for 30 minutes before a worker told me there’s no therapist working today. She refuses to acknowledge the existence of my appointment and was extremely rude. Please avoid. This feels like a facade for some illicit business."

"I just had the most wonderful experience at JJ Message Spa today. I walked in with the intention of getting a massage with strong, hard pressure. However, the therapist recommended a middle pressure massage since it was my first time there. I decided to give it a try, and I'm so glad I did! The therapist's approach was gentle yet effective, and I could feel the tension melting away. It made me realize that sometimes, taking it easy and allowing the therapist to work their magic can be far more beneficial than pushing for intense pressure. I'm truly grateful for this experience and can't wait to return for another session."

"Stumbled across this location by seeing their sandwich board out front showing the fantastic pricing and services offered. After reading the reviews on here and trusting that the location was legit, I went in and am so happy that I did! I did not have an appointment but they said I could squeeze in for a half hour slot. I got the 30 minute reflexology massage and after the first two minutes wished it would never end! The massage was fantastic, the ambiance was extremely calming and comfortable, and the staff was so friendly and hospitable. If you are questioning whether to check this place out or not, I cannot recommend it enough! You won't regret it!"

"I had a massage there in may. I initially booked for an hour and a half. When I arrived the woman at the front desk seemed very angry and agitated. She wanted to know how long I was there for and what I wanted done. I said I booked an appointment for reflexology and a massage. She sent me into a room to wait for my reflexology. I have been there in the past but the owners have now changed. I was actually hoping I did not get her because she just seemed like she was in a bad mood. I heard her arguing and discussing something with a woman in the hall. A different woman came in to do the service. I've had reflexology many times before and it was obvious that she did not know what she was doing. She was very nice but she was not really working on pressure points. When it came to getting the massage after she asked if I liked it really light or deep massage. I said I like a deep massage but I've had some injury with my neck and my shoulder that cause tremors in my hand and I had to be really careful. She immediately went at the spot on my back that was the most tender. It was so painful and I told her she had to take it easy it was too much. I cut the session down to only half an hour. I woke up the next day thinking I was going to have bruises all over my back. The Tremors in my hand were three times as worse in the days coming. I ended up with dizzy spells and vertigo. I'm not sure if it's related. I went to a spa a few days after the massage. The woman looked at my back and said the muscles were all in a bad knot. I was in the pool and I literally felt dizzy. I understand giving people jobs when they come to canada. I did not want to post this earlier because the woman is very nice. The reality is it was a very poor massage that I believe cause further complications. If you go to this place make sure you choose someone with a lot of experience. Otherwise I do not recommend. I spent almost $1,000 after that getting treatments in just over a month to give me some relief. I'm sure there's therapist there that are good. If you have any prior injury make sure you go to a registered massage therapist not here if they're not registered. Lesson learned"

"Awesome place for reflexology! I definitely recommend it. I did not have an appointment but they took me as a walk-in for a 1-hour treatment. The man who did my treatment (I forgot his name) was very good at finding the right spots on my feet. I did a lot of reflexology when traveling in Asia and this was a good as some of the treatments I got over there. The decor of the spa isn't fancy, but it's comfortable and the place looks clean."

"Great experience! We were greeted kindly, and given great reflexology for 30 minutes. They even provided us with snacks and water because it was very hot outside. Definitely recommend for any students!"

"Finished a long night of work and couldn't take the tightness in my shoulder and neck any longer. Chose this place initially because it was the only one open early enough to accommodate me along my route home. So glad I stopped by here. I met Lucy today and I let her know where my main issues were. She was very attentive and focused slightly more on the problem areas. That was exactly what I needed today, I walked out feeling more relaxed than I have in months!! A little tender and slightly wobbly walking to the train afterward. (Signs of a job well done!) I've been to several therapists in the city and in my opinion this was the BEST massage I've found so far!! I will definitely be back to see Lucy again. Thank you so much!"

"I went to get a massage to relax and they could break my knots and stress and I only felt that they were grinding my back, it was too hard a massage that did not help me at all, I did not enjoy it. I asked the lady several times not to do it so hard, I left the session more sore than before. I did not enjoy it, very bad experience. i just lost my money"

"Such a good find! - I was checking out the plaza to see if I can get a massage at the end of a day as my back was acting out after sitting in the office for the whole day and came across this gem hidden around the corner from a trio of spas on East Pearce. Manager Niki recommended Cherry for good quality massage & she was so on point with recommendation - Cherry helped release the muscle tension in my back like it wasn't even there! Thank You so much!"

"Passed by Sentosa last week Wednesday - had a chance to get a massage from Ivy, I think it's the only day she actually works there. Soft-spoken and with great massage technique, she fixed my tight shoulders so I felt much better. I was definitely lucky to meet her that day if You happen to be in the area, definitely recommend"

"Tracey gave the most amazing deep massage. One of the best ever! The hour massage was well worth the money! Will definitely return. Thank you, I feel so relaxed!"

"Initially the place was good. But now the manager has a lot of attitude. Service is not good and the place is not clean. The therapists can be nice and it’s a hit or a miss. But the manager is very rude. Once you make the payment she will treat you like she’s doing a favour on you and then treat you badly. Plenty of better places nearby rather than choosing this one."

"Newly renovated, one of the newest rising spas in Richmond Hill. Beautiful trained attendants and very well managed. Delivering one of the best overall massage experiences with a great menu."

"Had a great experience here, clean facilities and a fantastic massage. Will definitely be coming back again !"

"I had a very professional and relaxing massage，Very good experience.I will be back."

"Youme gave me a good massage. She speaks Chinese, Japanese, Korean, and English. Very talented woman????"