she_hai17263

"Had bad experience QQ just on her phone just takes your money wouldn’t recommend going there if I could would give no star"

"on the way to edmonton, saw fort road massage studio, parked backside, good for my big truck, made a phone call, good , they take walk-in, opened back entrance, a nice sweet asain girl around 30, sweet, smile, opened door for me, nice clean shower rooms, she showed different rooms, i picked a big king size massage bed room with a big shower inside! ohhh, good massage, stayed 2 hours! i was tired for 3 hours driving! definitely go back!"

"Really precious way to remove stress by them"

"Wonderful customer service, every employee was kind and helpful, as well as fun. I thoroughly enjoyed my time there, both the massage and the nail salon services were exceptional."

"Amazing pedicure place and the lady was incredibly kind! I have never gotten a pedicure before until this day and I am so happy with my experience :))!!"

"Normally a spa isn't my kind of thing but a friend of mine convinced me to go here, and it was way better than i expected. Everyone was really friendly and was super respectful and it eased any worries I had. The massage chairs were amazing, and overall i had a lovely time. Would love to come back again. :3"

"They did such a nice job on my pedicure, and they were all so welcoming and kind. Over all a very good experience here"

"I had a wonderful time, everyone there was nice and welcoming!! And did a beautiful job on my nails!!"

"I loved this experience. The ambience, the customer service, it was wonderful. I will definitely come here again and bring friends."

"My skin felt so hydrated and radiant after the facial. I would definitely recommend this treatment. I felt so relaxed and pampered."

"The combination of quality treatments for adults and a fun, supervised play zone for kids made it a perfect family outing…."

"I love going to Helen's. Was absolutely great visit, smiles and laughs. Nails done and beautiful as always. I recommend them to many people from all other cities. Helen definitely has an amazing staff and beautiful as always."

"I got my nails done before going away for a wedding. The experience while getting them done was fine. Although it felt as though the patience wasn’t there. I’m use to having people confirm shape/colour/design along the way when getting my nails done. My mother in law was also told that what she wanted wasn’t possible (she wanted silver detailing and got gold instead). The girl in the chair next to me was also feeling rushed and asking opinions on her nails and the lady doing them seemed to get frustrated and told her she had someone coming at 11am and that she needed to make up her mind. I’m a hairstylist so I 100% understand that if you’re scheduled a certain amount of time then you don’t want to be set back. BUT I was there long after the client next to me left and she didn’t have anyone come in until a walk in at around 11:30. Additionally the products seem to be cheap. I had gold gems put on my nails and 11 out of 13 have lost all there gold and are just plastic. Not cute and definitely not what I’ve paid for. Overall, not the worst experience I’ve had. But I also wouldn’t recommend to anyone."

"Had an absolutely amazing time here with my family! Everyone was wonderful but Helen did my nails and she was so fantastic and accommodating! Showed her the idea I liked and she made my nails look so good!"

"my experience was fine, however i felt as though it could’ve been better. i went today to get my nails done for a vacation. first of all, the drill hurt almost all my cuticles quite a bit and one of them bled (ring finger in the picture). i also asked for a design for the ring fingers, was told it’d be $90 (in total), but he couldn’t do it the way my inspiration looked so i just stuck to french tips. paid 79 in total with taxes for acrylics and french tips. i like the nails and the experience was okay, but maybe i wouldn’t go back here."

"I’ve been coming to this nail salon every month for almost a year and they NEVER disappoint. Helen and Alex have been more than wonderful every time. It’s so hard to find good nail techs in the Niagara region but this place has been very reliable not only for me, but for several of my friends as well"

"Helen and her team are amazing! Super friendly and efficient, I get very long nails and intricate designs and she delivers every time. My first time going there my nails lasted me a month including the gems she used. I have never had a set last that long considering the nails being XXL. Recently I took my sister and while I booked with Helen, my sister was okay with any nail tech and her nails are beautiful!! Amazing job laying the acrylic, clean designs and amazing job on her cuticles (she picks her skin so that amazed me!). Great salon, great nail techs and very fair price point for the work they do!"

"Great place for nail art! I said I wanted a colour to match my glasses and Helen said “she said matching!” and offered me this. Looks great!"

"Got an acrylic set, she didn’t wait for the glue to dry when applying the tip extensions so when she added the acrylic and it shrunk when drying it popped the tip right off my nail bed. I had an appointment after so I left without giving them much of a look over but about 20 mins later when I noticed I gave them a call and they told me to come back to fix it. After making the 20 min drive she told me that it was just how my nails were shaped since my nail beds curved down so much (they don’t). I argued that I was going on vacation and they would completely pop off the second I touched water but she insisted they’d be fine and after some back and forth, another worker spoke up and told her to fix it. She jammed some acrylic powder between the gap then put my hands under the lamp (acrylic doesn’t cure using UV so not sure why she did that ??? ) my nails were attached at the cuticle but lifted underneath and after her “fix” they came off the following day (destroying my nail beds in the process). See pics of my natural nails showing no curve, the nails I left with and my friends whose entire hand popped off within the first few days. I paid $75 (plus 20% tip so the treatment wasn’t due to a lack of tip)"

"Disappointed! After just one day, two of them started peeling off, likely because they weren’t cured properly. Although they did fix those two, the rest started coming off within a week. I was able to peel them off easily, which shouldn’t happen with properly done nails. Very dissatisfied with the experience."

"I've been going to Q1 for years now and have had wonderful service every time. I've had a few different people do my nails over the years, and I'm happy each visit. Lucy is mainly who does them, but if she's on a holiday, I know I'm in good hands with her co workers. I am a bit of a pain as I keep my nails very short, so I'm sure that can become difficult to shape nicely. However, every single time I see her, she's able to make them stunningly beautiful! I constantly get compliments on my nails. She recommended bio gel as my nails are brittle from work. They hold up in tough conditions, and I'm happy I tried it. Highly recommend Q1. Side note- pedicures I get once in a while, I wouldn't go anywhere else. Pritti is fabulous!"

"This was my first time and I had Lucy. She did exactly what I asked for. I had the acrylic powder on my natural nails. I will definitely come back. Back again, this time with Emma. She did an amazing job and this time I did the bio gel."

"Very happy with my experience here! I went in because I had not got what I asked for at a different salon and they were very rude when I asked for a change. Q1 was very welcoming and took me right away and were able to fix it and make my nails look amazing. I will definitely be going back!"

"I called in last minute for a nail appt today and was lucky enough to be scheduled with Emma. She was absolutely amazing! She took her time and paid such close attention to every detail. The salon was pretty busy, but I never felt rushed, and I had her full attention throughout the entire manicure. I highly recommend Emma, I’m really happy with how my nails turned out :)"

"Very impressed by the quality of service provided when I booked an appointment for nails. I had the pleasure of meeting the nail technician Amy and she did a fabulous job applying gel nails for me. The best nails I’ve ever had applied, she did exactly what I asked for. I would highly recommend this nail salon. Thank you so much again, I will be a returning customer indeed."

"I received a shellac manicure and pedicure from this business, which I had been frequenting since they first opened, however this was a disappointing visit and I doubt I'll return. After paying $110, the shellac on my hands peeled after 1.5 days. They fixed it kindly, to which it peeled after 6 days. The technician DID NOT properly dehydrate my nail beds NOR did she cap off the edges of my nails(hand or feet). So now, only 1.5 weeks of having my nails done, my toes and hands(again) are peeling. Worst shellac application of my life, I have NEVER had this happen after 15 years of shellac manicures."

"Treated my sweetie to a pedicure for his birthday, they were awesome! Straight forward, friendly, and did a great job. I do wish it was a little more affordable so we could come regularly but I also understand that for a business to survive in this economy they have to raise their prices, still a fair cost compared the competition!!"