bzy52022 (1 / 5 Point)

Cap Health was a huge disappointment, and unfortunately, it’s just another example of why I’ve had consistently bad experiences with places in downtown areas. These businesses often seem more focused on squeezing every penny out of customers than on providing decent service I accidentally double-booked an appointment and explained the mistake to the receptionist in person. I told them I wanted to deal with the issue while I was there. Instead of helping, they brushed it off and later claimed I hadn’t officially asked to cancel. When I called on Monday to sort things out, they stuck to their rigid policies, insisted on wanting to charge my card, and acted like it was all my fault, even though I had been upfront about the mistake from It’s clear the staff don’t care about customer experiences; they’re just there to follow orders. This place, like so many downtown businesses with sky-high rent, is more concerned with being a money-hungry operation than actually treating people fairly. I was genuinely interested in trying their HBOT service again as I found it beneficial, but after this greedy, disorganized, and dismissive experience, I’ll be taking my business elsewhere. Avoid this place if you value honesty and good service! Downtown businesses like this one really need to rethink their priorities.

Adleileia (1 / 5 Point)

Unfortunately I had to cancel a HBOT appointment the same day due to my child being sent home sick from school, that morning, and was no longer unable to make the appointment. There was no empathy or consideration for the situation and was subsequently charged full price for the cancellation. The recommendation was to simply bring my sick child along. I understand the cancellation policy, but with no other bookings for the HBOT that day, they were short sighted and happy to lose a customer vs. being flexible or even offering a credit for a future booking. Would definitely NOT recommend this place and will not be suggesting anyone go there. If interested in HBOT, I’ve also been to Summit Acupuncture and had a great experience there!

guagxss (1 / 5 Point)

Apparently not the same place that it was with previous practitioners seeing all the other reviews are 5 stars and this was not even close to a one star service. I would not recommend. The care provided is not hands on and the "care plan" that is provided is literally computer generated. $270 for an hour of my time to sit on a computer. NOT worth the time or the money. I should also mention that when I called to change my appointment time they charged my card immediately (my first booking and there was zero grace period for the change so BEWARE); they will likely dispute this comment as they did with me on the phone but this is not good business practice. Additional concerns but we shall agree to disagree on the quality of service provided. My review is warranted as a warning to the public as I felt a duty to share my experience as I am allowed to do so. Take it or leave it but in my opinion, there are far better options out there.

CsSwv3Q9WciLUWt (5 / 5 Point)

Great staff! The front desk is always helpful and organized. Bonus is they pay for parking and it’s always a great experience at the clinic.

DeerWhite_ (5 / 5 Point)

Always have a great experience here. Staff are extremely knowledgeable and really go out of their way to make sure you’re getting the help you need and educating you in the process. Since beginning some light treatment through IR saunas and some restorative massage, I’ve already noticed a big change in how I feel every day. It’s been so great I’m working with them to build a more comprehensive plan that utilizes more of their services. Highly recommended.

zing43896124 (5 / 5 Point)

I have an amazing experience with Dr.Kristen! She always caring and listen to me and check if there's any part of my body not feel comfortable and help me adjust which really ease the discomfort. I feel a huge different on my body after my second session with her. My first session with her, I came to her with my back pain issue where the pain started to restrict my movement even just to bend down. Now I can start feel myself again, even just a simple thing when I play with my puppy. She always listen in my every visit and help me to maintain and adjust my body to ensure no more discomfort after every visit. I highly recommend her especially for people that still hesitant with chiro treatment, she always listen and explain each step that she will do during the adjustment.

lnTVchenbaba (5 / 5 Point)

Great staff. Friendly, organized, answered all of my questions. HBOT chamber has been great felt a difference the very first session which was incredible.

caier408 (5 / 5 Point)

I had the pleasure of experiencing FSM therapy from Andrew and it was exceptional and rejuvenating. Andrew demonstrated an impressive understanding of my lower back disk problems. The FSM therapy was both gentle and effective to lower my pain. I truly appreciate Andrew's professionalism and genuine care . He took time to understand my specific concerns, ensuring effective treatment.