Iris Day Spa

Opening Time
  • Tuesday, May 6: 10 a.m.–7 p.m.
  • Wednesday, May 7: 10 a.m.–7 p.m.
  • Thursday, May 8: 10 a.m.–7 p.m.
  • Friday, May 9: 10 a.m.–7 p.m.
  • Saturday, May 10: 10 a.m.–7 p.m.
  • Sunday, May 11: 10 a.m.–7 p.m.
  • Monday, May 12: 10 a.m.–7 p.m.
Photos
Reviews
image KAKAmxj (3 / 5 Point)

The place is fine. Receptionist is polite. The room where I had my massage was comfortable. The relaxing music was playing but the passing vehicles on the street was heard too loud. The masseuse was good. The massage was great however there was no other interaction like introducing herself. The only word she said was "Done". And that's it. I still gave a tip. No coffee or tea was offered. They only have water and the water dispenser was empty! And the washroom is outside the spa.


image Marron14279839 (4 / 5 Point)

Good place. Had a Groupon and it was worth it. Mina was pretty friendly and she did a great job. I wish she could be little bit more personable as she didn't speak much English which made it little bit harder to communicate but other than that she did a fantastic job.


image GG5594 (4 / 5 Point)

Like everyone - it’s clean and receptionist is nice. The massage was middle range for me. I have better and worst. $91 for 90min is pretty reasonable. I put a 20% tip. But was solicited to put $25 down. I don’t blame people for advocating for tips, and as a tipper I do find it annoying when people ask. In Seattle there’s a cheap foot massage place and I make sure tips aren’t by percentage.


image muabobocat (5 / 5 Point)

I am very impressed by the highly professional staff and the excellent massage that I found to be highly beneficial in relieving my sciatica pain. My therapist Mina is very knowledgeable, skillful and extremely courteous. She works hard for every minute of my 90-minute session to ensure my pain areas are being worked on with genuine care and attention. She communicates with me to ensure I am comfortable with her level of strength applied. Excellent caring service. Highly recommended.


image ByteDanceGirl (1 / 5 Point)

Clean facility , went for a massage and facial but massage was more a gentle rub and facial was unexceptional. Went I went to pay the person who did the massage was ringing me I up and added a $30 tip without my permission! Strange that they’d be assumptive. I wouldn’t recommend.


image MeituLilimeimei (4 / 5 Point)

The massage was very good. The price is excellent. Best in the neighborhood. I was asked to pay before the massage which was fine. I added tip to the transaction. I did not appreciate being asked for more tip at the end. The masseuse kinda got mad at me when I wouldn't give more. NOT a way to do business!! I will still go back but just be aware of the tip issue.


image haixiude_baobao (1 / 5 Point)

My partner and I live in the area and we decided to support the local businesses around us. We booked a massage here and we have never experienced such unprofessional service at a spa before. Our appointment was booked for 6pm and we arrived 5mins early. When we were placed in our own rooms at the first glance the room was not that bad and there was relaxing music playing. HOWEVER the walls were so thin you could hear everything like there were no walls. It was so bad that it was cancelling out the music in the room to help you relax. Our masseuses then enters and start by 6:10 pm because they all were in the front laughing and chatting away, because both of our rooms were in front of the receptionist. Once the masseuse started I tried to relax and tune into the music to help me BUT 10min into the massage the lady stopped and opened the door to chit chat and laugh with one of the employees for a couple mins, and same goes for my partners masseuses. I wanted to leave but they already started and I was hoping after that it would get better but I was wrong. I tried multiple times to relax my body but it was so chaotic that towards the end I was truly disappointed and upset with the unprofessional staff that I just wanted to leave ASAP, but it got worse. The staff requested for "cash only" which I was ok with but due to the experience my partner and I had we did not want to tip because not only did we not get a full hour but also because the staff were unprofessional. After giving my payment in FULL, I had expressed my concerns with the experience and wanted to provide feed back respectfully but they ignored our feedback and concern and stated that "WE NEED TO LEAVE A TIP" because they made me feel like bad I gave them a $5 tip but NO they ASKED FOR AT LEAST $20 tip per masseuse. I tapped my partner signaling him that I felt uncomfortable and wanted to leave ASAP so we left and did not even engage.


image suzhou_CC (1 / 5 Point)

Went here today for a 2 hr massage, and it was honestly the weirdest 2hrs of my life. From the very beginning, I told the masseuse not to touch my tailbone due to an injury, yet she applied so much pressure on it 3x. The entirety of the massage she was mainly using her elbows, which I found strange. At one point, I asked her to go lighter on the pressure because I couldn't tolerate the pain anymore, she just said ok and didn't change the pressure at all. At the very end of my massage, she was using this weird technique of punching me all of my body. I asked for a head massage, but instead she was hitting my head? I don't think that's normal. Anyways, I obviously didn't give a tip since it was such a bad experience and she confronted me about it.


About This User

likeliuk

0.00 (33 Reviews)
6975 Kingsway, Burnaby, BC V5E 1E5
http://irisdayspas.com/
604-553-###

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