Showing 24 reviews
"Booked a couples massage for our anniversary a few weeks ago and loved our experience. After our massage we enjoyed the saunas and baths. We went on a Saturday night and it wasn’t that crowded. Most of the time we were alone in the sauna and jacuzzis. It had a good vibe. Will be back!"
"Visiting from Vancouver. My friend booked us massages with the spa. Nour was the massage therapist, she was amazing and very knowledgeable about the musculoskeletal system. The actual spa was well equipped and very nice. They had staff bringing us complimentary fruits, smoothies, nuts, tea and water. Really amazing massage therapist and the spa was the icing on the cake."
"Booked a couple’s massage here as I thought I’d try out a new spa. Our experience started out pretty good, the girl who booked our appointment over the phone was super nice & helpful. She was also there onsite & explained everything to us. I wish I knew her name! The spa itself looks & feels nice, it was clean & comfortable. We enjoyed the baths for a bit before our massage. We were told one of our massage therapists would be late, which was fine. When she finally arrived, there was not much of an apology for the wait but whatever. The massage was good. This is where I started having an issue. Receptionists aren’t very friendly & one of them was on their phone when we left. I have insurance so I asked for receipts for the both of us to submit. Apparently my guest’s therapist — the same one that came late — didn’t have any left (?) I found that to be very unprofessional & inconvenient. When calling to request it again, I was told they couldn’t do anything and to contact customer service. I sent them a detailed e-mail & got no response at all — they basically ignored it… A few days later they end up sending the receipt to my guest’s e-mail with again, no apology for the inconvenience. Besides that one girl I talked to, this place really needs to work on their customer service. Their prices aren’t cheap either so I expected better!"
"This facility has no system at all. They booked our tickets and confirmed the availability to us. When we visited the facility, they denied to allow the entry and also failed to refund. They allowed us to book without telling that they will just sell tickets online and then make an excuse to deny entry. They want people to buy tickets online and then come whenever they feel they do not have clients. They said the refund is only possible if we contact Visa. 0/10 and they are very unreliable."
"Went with my mom. Had a 90 minute massage and used the hot and cold baths. Great experience. Thank you Isabel for fixing my shoulder pain. And Iman my mom said ..you were small but mighty. The best massage she's ever gotten. Pity we don't live in Canada. Will always stop by when we visit. ❤️"
"The Spa is small, the water circuits are close to each other. Not easy to get a reclining chair but there are other places to relax. The staff was polite efficient and kept the place clean. I had a massage with Ashley and it was really good. I would return."
"Celine (?) gave the best massage! We were visiting from Boston and spent the afternoon at the spa. The front desk was so professional and kind upon arrival. We were shown to the coat room where we left our coats and muddy winter boots. We were then given a robe and a towel and a quick tour. We walked through a lounge where there was tea and couches, And into the large room that had three different baths, two swings and maybe 10 lounge beds on the side. One of the tubs was salt water, one was not, and one was a cold bath with a waterfall flowing down the top center of it. There were green pretty plants everywhere and someone regularly replacing and taking away cold rolled up face cloths on a tray. That was a nice touch because it does get hot using all the different pools and saunas. We then used the steam sauna and the dry sauna and relaxed on the beds on the side and then about 15 minutes before I massage we had tea in the first lounge in the next room. Then we went to the waiting room in the spa area. Our massages started on time and were both very good. I did not tell mine that I am a massage therapist because I don't like to talk shop during my massage. I like to be quiet. She did a fantastic job! And I have had a lot of massages over the past 20 years. She was one of the best. I liked the little smoothie that they give you afterwards and a little container with nuts and fruit. We will be back!!"
"The bath itself was ok. I didn’t expect much from an inner city spa so I’d give it a 6.5/10. Has everything you need, the facilities however are a bit old and lack of certain supplies. However, this amazing lady named Sandra, who noticed my need and went above and beyond to get it for me, with nice smiles and warm greetings. As I was thinking “well this is good but not coming back”, she made this experience so much better and I’d be willing to come back again. Seriously, someone should give her a raise (or at least a holiday bonus comeon!)"
"If you need to get a full body massage this is the place to go. She also does eyebrows really well. Marianna is honestly the best ❤"
"Place is clean and well maintained. Great atmosphere. The owner is very friendly and welcoming."
"Great service from Marianna and excellent massages."
"j'ai adoré ma première expérience de massage thérapeutique. Mes tensions se sont dissipées. On sent vraiment que la massothérapeute a beaucoup d'expérience. Le lieu est accueillant et très propre. Je reviendrai!"
"Super bon service, très bon massage. Elle réussi à trouver mes noeuds sans effort. Je vous recommande !! 5 ETOILES"
"Si j'avais pu donner 10 étoiles je l'aurais fait! Mariana est la MEILLEURE massothérapeute que j'ai eu la chance de rencontrer! Ce n'est pas seulement un travail pour elle c'est une passion! Elle est si attentionné envers ses clients! N'hésitez pas à prendre rendez-vous!"
"Après avoir essayer de nombreuse massothérapeutes dans ma vie (peut-être plus de 50) je peux vous dire que c'est la meilleur que je connaisse. L'aptitude de pouvoir ressentir le massage à la place du client et de déceler les zones nouées sans dire un seul mot n'est pas un aptitude que tout les massothérapeute possède. Mariana possède définitivement cet atout et ça rend ses massages plus que bénéfique et agréable. Prix très bas en plus de la grande qualité du massage. À conseiller à tous! N'hésitez pas à prendre rendez-vous!"
"Mariana a le don de savoir où vous avez mal avant même que vous lui montriez! En proie à des entorses lombaires et des maux de dos récurrents, Mariana sait comment me soulager et m'aider à pouvoir bouger normalement dans les jours qui suivent son massage. Je n'irai plus ailleurs!"
"Deep roots is the best place for your massage therapy. I recently had the pleasure of receiving a massage from Shannon, and I have to say, it was an absolutely amazing experience. From start to finish, Shannon made me feel completely comfortable and relaxed, and her skills as a massage therapist were truly top-notch. She took the time to listen to my concerns and preferences, and tailored the massage to my specific needs. Her technique was gentle yet effective, and I left feeling completely rejuvenated and refreshed. In addition to her technical skills, Shannon has a warm and welcoming personality that made the whole experience more relaxing. Overall, I would highly recommend Shannon to anyone in need of a great massage.And also I referred my friends to her and everyone is really happy with her massage and also really thankful to me. Thanks again, Shannon!"
"Shannon is hands down the best massage therapist I've ever had. No matter what my concerns are, Shannon always manages to find my knots and tension and melt it all away. I look forward to my monthly massages with her, and I always leave feeling like a new person. What I appreciate most about Shannon is her ability to create a customized massage experience that truly meets my needs. She takes the time to listen to my concerns, and she always addresses the areas that are causing me pain or discomfort. I never feel like I'm getting a one-size-fits-all massage, which is so important when it comes to getting the most out of a massage session. If you're looking for the best massage therapist around, look no further than Shannon. I can't recommend her highly enough!"
"I discovered this place very recently regardless of being extremely close to my home. I'm glad I found it. There are 2 RMTs available her, I have only had mine with Shannon. But there's male RMT (Chris) that my husband is going to and he also has very good reviews for him. This place is very cozy and comforting as soon as you enter and also the rooms are calming, very clean facility. Shannon is amazing with RMTs, takes her time to understand your problems, and is very focused. She tries her best to bring you out of your painful body. She also uses MPS in her massages which is really helping me in relieving pain. She is very gentle but at the same time effective for you. Love visiting her, wish her appointments were a bit more open. ????"
"In all my years of massage therapy with various RMT's, this place is my favorite! Chris is such a knowledgeable and thorough RMT. He knows what to look for and employs a vast range of techniques to get the "issue out of the tissue!" Highly recommended????"
"I've worked with many therapists over the years and so glad I finally met Shannon, she is amazing. Always a perfect massage, never painful but always firm enough and acutely aware of tension and knots without even having to tell her. I would not hesitate to recommend her to any of my family and friends."
"Chris and Shannon are amazing people and even better RMTs. They truly care for your well being and give useful advice on how to improve your posture. The massages are aways firm but never painful. My knots in my shoulder have completely disappeared. Best massage therapists in Burlington."
"Shannon is the best massage therapist I have ever had (that is a lot of RMT’s)! She listens to what you need and she massages accordingly. If you have injury related aches and pains, she will focus on that with great results! Highly recommend!"
"I see Chris and always feel very well taken care of. The time and attention he takes shows he really cares about helping you to the best of his ability and making you feel as good as possible. The atmosphere is very warm, inviting and instills a sense a calm as soon as you walk in the door."