Showing 16 reviews
"I think I might be addicted to coming here! Jackeline is an incredible therapist. She puts so much care and effort into every session. She makes sure I feel a lot better after each massage."
"Had a great relaxation massage for 90 mins, Ines was great at what she did she even used hot stones and cups while during the massage session. They have direct billing option available with most of the insurance companies including ABC. You can book an appointment on phone or on the website."
"She really professional for massage and relaxtion I'll go there again asap. If you relieve your tight muscles, I strongly recommend herapeutic Massage"
"Last week, I was reminded of a valuable lesson about giving people the benefit of the doubt. We had booked a couple’s massage, expecting to share a room, only to find out at the last minute that we were in separate rooms due to an error on the spa’s part. Initially, we were annoyed, especially since we weren’t informed until after we had paid. Frustration flared as it seemed they had intentionally waited to disclose the mistake; but after we expressed our dissatisfaction, the owner sincerely apologized, explaining the mix-up was an honest mistake, and offered a discount. We declined the discount and decided to go ahead with the massages in separate rooms, understanding that mistakes happen. It turned out to be one of the best massages we’ve ever had! What started as a potential disappointment turned into an excellent display of customer service and professional skill. This day reminded me that sometimes, giving people the benefit of the doubt can lead to unexpectedly wonderful outcomes. When things don't go as planned, they can still lead you to great experiences! The massage therapists here are truly phenomenal!"
"Ines is an exceptionally skilled therapist, providing a level of professionalism that truly sets her apart. The environment she creates is not only relaxing but also remarkably peaceful, enhancing the overall experience. Highly recommended for a soothing and therapeutic atmosphere."
"Went to Samelle massage for the first time. Ines is very professional, courteous, and very good listener. She listens to all your concerns and provides massage service accordingly. Will be visiting again for sure. Highly recommend if you live downtown or even if you don't do visit this center. Relaxed 100%????"
"Decided to get a deep tissue massage as I was in town and saw Samelle Massage was nearby.. I quickly checked massage availability then previous reviews. After my initial appointment today It's obvious why all the reviews are 5 star.. Ines is great and listens to your needs and requests. She was very professional, calm and welcoming, and explained things to me as necessary. The facility was very clean and warm. Much better experience than some of the places in this city.. I would recommend Ines to anyone that is downtown and needs to get in for a massage! Thank you for everything Ines! ⭐⭐⭐⭐⭐"
"I really love this location. I had a very good experience and my massage therapist, Ines, is excellent. She asks what I need and listens to my answer so that she can tailor each session to meet my needs. She is so friendly and professional. I recommend this location to anyone looking for a relaxing, easy massage."
"I found then in Google because im desperate to have a massage thay day, at first im confused to where it was but its on the 2nd floor, you just have to call or buzz them to enter the building when you go upstairs its the first room on the right. I had a good experience for deep massage and went back after two months to try their cupping massage. Its good i usually do hard pressures so i feel relived after"
"The amount of lovely and professional staff there is here is hard to find these days. Everytime i come in the staff always greets me even if we don't know each other. They told me they have direct billing for most insurance and my appointment for a deep tissue massage is always going to be a good way to relax my tense muscles."
"I really like that place providing wonderful massage services. This is the first place where I feel like real massage having lots of benefits Staff and environment is also friendly and nice Really appreciate ????????????????"
"Below average massage, too pricey. No discounts though pay in Cash. Good therapist is no longer working here. Not worth to go."
"Today was our first time getting a massage. Our visit to Westwinds Thai Massage was worth it. Thanks to Pimpalita Esling and Jinda Sujaiya (who took care of my wife). You two were professional, courteous and sympathetic towards our shyness. We realized afterwards why everyone we know is so gung ho about getting massages. These old bones need those. We are truly grateful to them for all their hard work."
"Poor customer service and worst management. I was booked for deep tissue massage with masseuse named Aplana Singh today at 2:30 pm. I got a call from the location around d 11:30 am, to inform me that she had some emergency and they wanted me to reschedule my appointment for next week. Starting the gym week before, my muscle were sore, which means I need massge today and not next week (no brainer). The management simply called me to re-schedule to next week, they did NOT make or offered any alternative arrangement for today and simply apologizeing for the inconvenience. I mean who does that, what kind of customer service was that? Because of their last minute cancellation I was not able to get an appointment somewhere else as well and I am still down with sore muscle pain. This was a pathetic management by the owner and staff. Never returning again to this unprofessional business!! A totally crappy experience from Westwinds Thai Massage !! To others, please think twice before making an appointment here, last minute cancalled can we very frustrating, and I hope you don't wanna have the same experience !"
"I felt so damn good and relaxing as Mrs Alpana did my massage and she very well know about my body problems and did massage exactly on points. Staff is really good and polite. You should visit once there to visit again and again for relieving stress and body issues. I personally loved it"
"Feeling Relaxed and Rejuvenate, also feeling all stress was taken away from head to toe. Thank you alphana. You did a good job and I really enjoyed the massage. I will definitely coming back soon with you!"