Showing 32 reviews
"I've been going to see Heidy now for the last 8 months regarding my skin! She is very knowledgeable in her field. She really listens to your issues and adjusts her recommendations based on your situation. I have moderate acne with a lot of clogging of the pores (even at 28 years old) and she has definitely helped in clearing out some of those bumps that didn't ever seem to want to go away. I definitely recommande visiting her on a monthly visit for better results!"
"I love this place. Heidy is an expert. Since I started getting facials with her my face looks better, the acne started to go away. She use the best products. I also got lash lift and it looked I was wearing mascara all the time. The best! ????"
"Feeling stressed with this pandemic, it was so nice to get a facial at Tropical Skin! Heidy was cautious by following the gov guidelines and by keeping the spa spotless! She is very kind and caring, and takes every treatment at heart. Heidy took the time to explain the different treatments, hence helping me choose the right facial. She also walked me through all the steps of the facial and always made sure I felt relaxed and comfortable. I am definitely going back since my experience at Tropical Skin was all in all satisfactory!"
"Love love love! I had a facial treatment done and let me tell you my skin felt amazing. I was relaxed and that bonus neck and hand massage is amazing. I Will be going back soon for sure!"
"I’ve loved every part of it! Heidy is a professional and my skin feels better than ever. I’d recommend this place and I’m definitely coming back!"
"Love these products. The lady was so nice and kind"
"Going to Heidy for a Spa Facial was a wonderful, peaceful, and professional experience. I highly recommend her services."
"I got a beard facial and a face mask for the first time. Great experience! Feeling rejuvenated!"
"I’ve been seeing Gregory T for massages for almost 4 years now, and every session leaves me feeling refreshed, relaxed, and completely reset. He has an incredible ability to tune into exactly what your body needs—using just the right amount of pressure and always listening closely to any concerns or preferences. Gregory is not only skilled and professional but also one of the kindest, most personable people you’ll meet. I always feel comfortable and well cared for in his hands. Highly recommend to anyone looking for a massage therapist who truly goes above and beyond!"
"Mary Jane gave me the best massage I've ever had. She's the only massage therapist that has addressed my frozen shoulder. I came away from that massage feeling like I had all my issues attended to."
"I had a massage session with Jennifer Lenthall. She was amazing and very professional. She is excellent and has healing hands. I felt lot better with very first session. Thank you Jennifer. Keep up the great work. Lily at the reception area was very friendly and professional. My overall experience at Massage Addict was great and recommend the place without any reservations. Thank you."
"I’ve been to this location a number of times over the past 5-6 years. The front line team are all very friendly and professional. That is were the positive attributes stop. The back end of the premises like the rooms require an update as they are very outdated and dingy. The prices have certainly gone up but the experience has remained the same as the RMT’s are good but not great. The RMT’s appear to turn over frequently. Of all the massages I’ve had over my long life only one has done cupping on me at this location. I was not asked or advised of cupping and I only realized it had taken place after my shoulders were very sore and when my daughter looked at my shoulders she advised they were bruised which she determined was from cupping. The only reason I’ve gone back was because of the close proximity to my home and work."
"Service was amazing! Had an appointment with Brittany and loved it; immediately noticed the tension relief in my back. The front desk staff was also super friendly and accommodating!! Love this location."
"Always confirmed wrong information Booked appointment I was come there before schedule after the filling form inflammation she told me sorry unfortunately we can’t give you service this time because yours recently canceled appointment payment was due . Pay that first then you can able for yours today appointment. Last time on call I told her 1 hour before the appointment am stuck in traffic so if possible you can change timing otherwise you can cancel it & that time she told me it’s ok I will manage with another customer and not told me for any another charges regarding this . It’s really scam Why you not confirm the customer on call everything regarding his appointment?? Why you waste alot of time ? I was changed my all scuaduled for today’s appointment. who will pay for our time?? Bad management staff ???????? Am First time giving the one star for any business ????????"
"Greg is excellent . Very professional and understands exactly the problem areas and always provides a solution to the problem(s). I’ve been to many massage therapists throughout the years but he’s been, by far, the best. He is focused and diligent on helping his clients feel pain free!"
"My RMT, Martina, is fantastic. She is very knowledgeable and professional. Each visit she asks questions and walks through the plan for the visit. The reception employees are also very friendly and professional and i really appreciate how you ALWAYS run on time for appointments. I've never had an appointment start late."
"The clinic was very calming upon entering and the front staff was friendly. Paul, the RMT, was very knowledgeable and helped me understand the pain I had in my body. The pressure was great and the way he manipulated the body to get better range of movement was amazing. The best sport/athletic massage I have ever gotten. And my leg, hip and lower back feel great!"
": I had an incredible first massage with Winnie! She made me feel at ease right away and walked me through the whole process. Her technique was spot on — I walked out feeling completely relaxed and recharged. It was the best introduction to massage I could’ve hoped for. I’d highly recommend her!!!"
"wow, just wow! my experience here was absolutely perfect. from the second i walked in, i felt so welcomed—the staff was beyond friendly, and the whole vibe was so calming and cozy. the space was spotless, and beautifully decorated. my massage therapist, Dominica, was a total pro. She found every single knot i didn’t even know i had and worked them out with the perfect pressure. i literally felt like i was floating by the time i left. my stress? gone. my muscles? relaxed. my mood? instantly better. if you need some self-care, don’t even think twice—book an appointment here!!"
"First time wanting to get a massage here. I booked a three appointments for my husband and was about to book for mine. They kept calling me nonstop saying you want three massages??? they literally told me verbally that I should cancel and keep one so someone else can book it. It was so weird. I cancelled the whole thing and definitely will never return. It’s like they don’t want you to come. Just the way they were talking on the phone and pressuring me to cancel was so weird"
"I booked a prenatal massage here and clearly indicated on the forms that I am pregnant, but the bed wasn’t prepared appropriately for a pregnant client, which made the session uncomfortable from the start. The therapist seemed unprepared and admitted her English was limited, which made communication difficult. She didn’t seem knowledgeable—when I asked about the oil being used, she couldn’t answer. I also requested more pressure for my tight calves, but the pressure remained far too light throughout, despite my feedback. I left feeling very disappointed and won’t be returning. Better training and preparation for prenatal clients are needed."
"This location exceeded all my expectations! From the moment I walked in, I was impressed by the cleanliness of the facility, which immediately made me feel at ease. The reception staff were welcoming, professional, and efficient, setting a warm and inviting tone for my visit. Special shoutout to Linda, who gave me one of the most relaxing massages I’ve ever had! She truly has a gift for creating a calming experience, her techniques and attentiveness to pressure was amazing. Overall ambiance was serene and peaceful, making it easy to fully unwind. If you're looking for a top-notch massage in a clean, professional, and relaxing environment, this is the place! Highly recommend!"
"This one my first time getting a massage at massage addict. I could truly say that I will be returning to this location. Front desk was very helpful and professional. I have a very busy schedule and they were able to accommodate my next appointment based off the limited availability that I had. Melissa is an amazing RMT. She was professional, knowledgeable and respectful. Would definitely recommend this location!"
"I had the worst experience at this location. The receptionist messed up my appointment, changing it from acupuncture to a massage without informing me. She didn’t even bother to explain the mistake until my appointment started. Even after this confusion, she behaved in a very unprofessional manner. My time was wasted, and I had to leave without receiving my treatment."
"I’ve been going to Annie since I moved to Burlington. She is an amazing RMT, very understanding and has the knack to understand the precise problem areas. Recommended her to my husband and some friends, and everyone loves her????????"
"Been going to Annie since moving to Burlington, so close to 7 years. She is the best!!! She is always accommodating, kind, knowledgeable, and an asset to the RMT profession. She always does a great job, and attends to the areas of need most...I always come out of a massage a brand new person!!"
"Annie is a wonderful RMT! She's friendly, kind, accommodating, and very good at what she does. I have been going to her for about 6 months now and I have never felt better. I highly recommend Annie."
"Annie is so talented at what she does. She's polite, knowledgeable and skillful. I always enjoy my massages with Annie because I know I'm getting an amazing service and am going to feel much more relaxed. Would highly recommend"
"Annie is a fantastic RMT. Always welcoming and asks what we’re working on each time you go in. Her space is very clean. Highly recommend!"
"Annie is a great RMT. We always have friendly conversation, even though I've moved towns a few times. I always make sure I make the drive to Burlington for my massages!"
"I have been going too see Annie for years. She is very accommodating and very knowledgeable. Excellent massage therapist."
"My high needs son goes here and is really comfortable and loves it"