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"First, I would like to start with the admins; they are amazing, very knowledgeable, and they answer all your questions. Kudos to Veronica for going through everything step by step in regards to membership. Second is Esther, who is the therapist—she is +++ amazing. Literally, I have no words to explain how good she was. In just one session with her, I could feel all my tension was relieved. I am booking again next week with her."

"Just finished a massage with Ester! She was amazing! Listen so well and really went above and beyond. Such a lovely woman and an amazing masseuse! Best massage of my life!! The front desk ladies are also so kind and always make me feel so comfortable and welcome! I love hand and stone Leaside! Such wonderful service and people!"

"I've been going to Joyce for a massage for a few times now. She is amazing! She tailors the massage accordingly to my needs. Her technique is excellent, and she always manages to relieve my specific issues. I highly recommend her!"

"I had a horrible experience here with Claudia on Monday. At the beginning of my appointment Claudia made an unprofessional, highly insensitive and rude assumption about my health, causing me to leave the appointment. I was and honestly still am in absolute shock and continue to be quite emotional. If there are questions about my health why not ask me to fill out a health/check-in form or ask me if there are any changes to my health? My family has patronized your business since it opened in the plaza 10 or so years ago. We have been loyal customers. Unfortunately we will not be returning or purchasing gift cards to your location in the future."

"I really do like this location, but I was very disappointed with Bunthom this weekend. Her movements were constantly very rushed. She asked me which area I would like her to work on, I explained my neck and shoulders and lower back/hips were the biggest issues and she decided she would work on my legs. They're extremely sensitive and I don't like anyone touching them. She seemed very uncaring the entire time as well. I'll definitely be booking my next session with someone else."

"Priscilla was amazing, she explained all of their packages to me and was super friendly and knowledgeable and was a great help. Great staff, will def be coming back cause of her."

"I always have a good relaxing experience eveytime I visit this location. The best thing is I got a free facial service on my birth month. The staff are friendly and respectful and they value my feedback. Highly recommended"

"The team here is wonderful. I particularly enjoy front of desk team member, Veronica. She assisted me in membership signup. She is always very patient and knowledgeable about services and pricing. It’s always a pleasure to see her as she is so friendly and pleasant. Whenever I have any queries I can always rely on Veronica to address them. Thank you, Veronica!"

"Phenomenal first visit experience. From the moment I walked in amazing customer service from Manager Kit, made me feel welcomed. The treatment from both Tessa and Briella was like I was in heaven during a Voyeur session (a must try), so relaxing and well worth it. Definitely coming back soon."

"I been coming here for some time and Everytime I had good experience. Emily is best person. She owns the place and she really cares for her girls. Any issues I had Emily promptly addressed it. Great customer service and all the girls I have seen are amazing and amazing attitude."

"Muse is the epitome of sensual, erotic pleasure within a clean, private and fully licensed establishment. The girls are beautiful and have great personalities. The amenities and ambiance are upscale and the rates are competitive. Highly recommend, especially if you’re looking to treat yourself or even try something new within a non-judgemental space."

"I've been coming to Muse Spa since 2022 and I always get the best VIP treatment. My own private room, Room 5 and the Muse girls are very beautiful and polite and Muse managers Des (apologize if I got her name wrong) and Kit are amazing managers. Ariya and Briella are two of my favorite muses. I've been seeing Ariya for almost 3 years, since the Honda Indy Toronto weekend and she always gives me the best VIP treatment. She's my all time favorite Muse. Also shoutout to the owners Riley and Emily. 10/10 for sure."

"As soon as I walked in the front desk staff. Was very nice. Then when I went to the room. Nice and clean. The girls walk in wow.the whole experience was great. Will go back."

"I saw Lailah yesterday and was very disappointed and upset. She was very rude and rushed me to finish after only 15 minutes when I paid for 30 minutes. She is terrible. Don't recommend at all. Lailah also works at Pickering Angels spa in Pickering Ontario and goes by the name Nargis there. Update, Lailah or Nargis as she was known at the Pickering location, got fired from Pickering Angels spa, not surprised with that less than desirable attitude of hers."

"This place doesn’t even deserve a one star. Don’t come to this place. You will receive nothing but attitude and disrespect from the workers and they will discriminate you and say “it’s not rocket science” to your face and treating you like you are ignorant. SAVE your money, time and go somewhere else but here."

"Current promotion is not very well clear. Suggested $130 promotion whis is easily understandable by customers."

"My husband and I came while on vacation as a way to pass some time on a rainy day and what a delight it turned out to be! I had the most wonderful, relaxing massage I've had in a long while. I highly recommend stopping by if you're in the area!"

"Worth every penny! I have never been to a spa before and heard about this place from a friend. She mentioned how relaxing it is and helpful the staff are. So I tried their facial and massage and it was so peaceful and rejuvenating! I have bad acne and saw a lot of improvement the next day. Definitely recommend and am booking my next visit :)"

"A great experience! My boyfriend and I enjoyed our couples massage and facials. The ladies were professional and gave the most relaxing massages ever! They truly took their time and paid close attention to needed areas. Highly recommend!"

"Hands down a great experience. My husband and I did the couples massage and it was great. The ladies were super professional, kind and accommodating. People commenting on the left over oil have never been to an RMT or to a professional massage; this is how it's done, showers are in hotels. Absolutely wonderful, worth the 2 hour drive!"

"The best spa I have been to in Niagara region. The staff is very friendly and knowledgeable. Loved the massage. I had Bibi who did my massage and facial. My husband and I had the romantic package for two. Loved the aroma therapy and the way they make you smell every essential oil. A must visit place."

"I got the 1.5hr massage and it was absolutely fantastic. This was the best massage I have ever had. Highly recommend the 1.5hr, it goes by so fast. First class spa."

"My bf and I went to get facials for Christmas. The two staff were amazing. They made a custom routine for my partner who has rosatia. Came out with our skin looking amazing."

"Went for the couples massage. Customer service, environment and the massages were all outstanding. Will definitely go back."

"Probably one of the worst customer experiences I’ve had in my life. The masseuse could not find parking, and despite being in contact with them and giving them recommendations on parking locations, I was led on for an hour. After being led on, waiting for an hour they finally found the courage to cancel the appoint and give a paltry 10% off the next massage. Thank you for that I would recommend their team starts taking lessons on how to parallel park before continuing their service"

"I got a *postpartum massage* from Alejandra through this service. She was extremely professional and punctual and had great expertise in the massage! She released a tension and stiffness in my body. If I had known earlier, I would have definitely gotten the massage earlier. On their website, you will not see the option of this postpartum massage, but I called the reception and they told me to select the 'pregnant women' massage and add these details in the comments section. Excellent service overall!"

"I had Dominique come over to give me a massage. Very professional and kind spirited. The massage lasted the full time that I paid for. Some places will end on time even if you start late, but this was not the case. The massage was exactly what I needed. He respected my desired pressure and areas of focus and checked in frequently. As someone who has a harder time speaking up, he gave me lots of opportunities to give him feedback. He also would give me heads up or ask when getting closer to sensitive areas. I highly recommend."

"Maryse is the absolute best, I relax thoroughly and she’s very kind. I’d tell you to book her ASAP, you will not regret it!!"

"Maryse has healing hands! She is very professional and takes pride in how she treats her clients. I was having trouble sleeping and extremely tense. Thanks to Maryse I got the best sleep I’ve had in a while. She’s extremely skilled and intuitive. I would absolutely recommend her and plan to book again."

"Maryse is absolutely incredible. Extremely intuitive, amazing technique, gentle and loving touch. I felt completely healed after my 90 min at-home massage. Friendly, patient and most of all - on time - things I really, really value in service. I will continue to use this service again and again. MERCI BEAUCOUP BEAUCOUP!"

"My partner and I had a great massage from Dominique and Maryse. They were thoughtful, professional and adapted to give us each the type of massage that we needed to ensure we felt our very best afterwards. Highly recommend ????"

"Great massage at the comfort of your home. Highly recommended!"