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"This is by far the worst service I have ever dealt with. I came here for a gel polish change for myself and daughter. It took 2.5 hours. The person who did our nails did not know what she was doing. She did not know how to use the electric filer and she left it in one place too long and hurt me. She used the same files/tools on both of us. She was highly inexperienced. As for the job that was done I’ll let the pictures speak for themselves. I told the person I was unhappy when I left and called the next morning. When the manager called me back she didn’t offer anything to remedy the situation. Total lack of professionalism, skill and cleanliness. She tried to charge me $75 dollars for this."

"I saw their name in passing and was surprised they were still in business! I was a loyal customer when Vicki ran the place. Shortly after she handed the reins to a family member, I purchased a Mani/Pedi gift certificate for my husband for Christmas. He went to try and use it a year and one month later and they wouldn't honour it! The certificate expired after a year and they wouldn't even negotiate it. Never went back. Took my referred friends with me. Money down the drain. Their loss was someone else's gain. By the sounds of these reviews, not much has changed. Really miss Vicki, though. She was amazing and would have never done that to a client."

"I was here a couple weeks or so ago for eyebrows threading - and Mandeep was amazingly professional. She was welcoming and friendly and completed the threading without it hurting very much and in a record amount of time too! She was gently yet firm and very professional. She also accommodated me even though I was much earlier than my appointment time! Will definitely be making regular visits here!"

"Purchased a kids Groupon to pamper my little girl plus try this place out myself to see if it's any good. AVOID AVOID AVOID. When she started on my little girl there was no soaking of the feet or anything just straight polish after removal of her old polish. Thank God my son was hungry so used it as an excuse to bolt early and just have my shellac removed as I was quoted $67 for a pedicure plus $10 to remove shellac and additional $10 for new shellac. That's $87 and if it follows the same protocol as my little girls service that's pretty outrageous for just changing my polish. I'll go back to the Vietnamese dominated shops thanks. Nice touch on the coffee and the juice but no where close what you need to be successful and compete on the same level as other available salons. You couldn't even impress a 6 year old, let alone retain adults as customers. Beautiful place but you guys need to do way better, even if it's just services for little kids. Services of children also come with services for accompanying adults FYI, based on my own experience anyway."

"I have seen results from my laser treatment. The space is always clean, and the esthetician is always ready, so there is no waiting time. On my last appointment, I was treated by Sidram. She was so nice, patient, and respectful. She explained to me what she was doing and why, and she tried to be as gentle as possible. I left the place super happy with my results and with the customer service I received. I 100% recommend it."

"I found this spa through groupon. I went in for a facial, body scrub and eyebrow waxing, and I was happy with the services given by Mandy. I liked that she was quiet during the facial unlike some other spas I’ve been to, wherein they keep talking and it ruins the relaxation experience."

"Make sure to see the reviews from their customers and not friends/family. I got 8 laser treatments done for jawline and they did the job they were supposed to only for the last three treatments and that too after several (polite) arguments. I still have several patches around the treatment area and they said if I continue doing the treatments it will go away. Hello! If you did your job for what you were initially paid for, it would've worked by now. Anyway, I was sick of their management-has-changed-so-policy-has-changed excuses and them rescheduling appointment last minute 3/8 times but wouldnt accomodate yours even once and charge $20 no-show fees when you call to reschedule (please note those are no-show fees not cancellation fees) so will not be continuing my business here. The lady at front desk/phone will try to be super sweet but is quite a bit of liar(!). Watch out and just make sure you have record of ALL the things discussed when you interact. Especially before/after pictures and treatment area/s to cover. Response to owner: In that case, I should get refund for $60 for you cancelling/rescheduling 3× times within 24 hours of appointment? I understand laser results are not guaranteed, BUT if you did all paid treatments correctly the results would've been better than what they are currently."

"Would not recommend this place. I got a lash lift from one of the Technicians and she blatantly ignored my request. I asked for a more natural C-curve before the session and she said that she will look to see what rod fits me, but ended up giving me a lash lift with a very abrupt L-curve. Because my lashes are quite straight naturally, after a few weeks it's just a mess as the lift starts to become undone, my natural lashes and the abrupt L-curve are just fighting each other."

"When I went to Spa Lumina back in February, I was very satisfied with the level of service received. The politeness and professionalism when speaking with the front desk staff set a nice tone prior to my service. I ended up getting a pedicure done with Cindy. She was lovely to deal with and very professional all around. She was very thorough and careful with nail care. I love how the foot basins are tucked away so that they don't get contaminated when not in use. The whole spa in itself is VERY clean, which is something important to me. I look forward to going back soon!"

"I had such a great experience at Spa Lumina.Meaghan did my treatment and she was absolutely amazing super professional, friendly, and made me feel really comfortable. She took the time to explain everything in detail, how the procedure works, and gave me helpful tips for aftercare too. The ambience was so relaxing clean, cozy, and really well put together. Everyone there was warm, welcoming, and professional. I felt truly taken care of from start to finish. Looking forward to my next sessions."

"I had my first Laser Genesis session with Cindy yesterday and was very pleased with my experience at Spa Lumina. As it was my first time trying this treatment, I wasn’t sure of what to expect but Cindy made the entire process smooth and comfortable. She was warm, professional, and very knowledgeable. During my consultation, we went over my skincare concerns and Cindy thoroughly explained the best treatment option for each one. Throughout my Laser Genesis session, she kept me informed about every step of the process, making me feel relaxed and confident. My Laser Genesis session was pain free, like I just spent the day basking in the sun and by the end of my session with Cindy, my skin felt rejuvenated and refreshed! I highly recommend Spa Lumina for all your skincare needs and Cindy in particular is an exceptional aesthetician. I’m already seeing subtle but noticeable results in my skin the very next day. I look forward to my next visit at Spa Lumina and my next treatment with Cindy!"

"The spa was extremely clean and professional. Rene was amazing! She took the time to go over my history and explain the treatment. I highly recommend Spa Lumina, all the staff were absolutely incredible!"

"Spa Lumina exceeded my expectations with their great service, professionalism, and relaxing atmosphere. The staff was very welcoming and knowledgeable, ensuring I felt comfortable and well taken care of throughout my visit. The treatment I received was top-notch, leaving me feeling completely satisfied with the results. I highly recommend Spa Lumina to anyone looking for a high-quality spa experience in Barrie!"

"Had a Premium Facial with Cindy yesterday and it was a very positive experience. Cindy is great at explaining everything and does a great job. I would easily recommend her! The rest of the staff at Spa Lumina are extremely friendly making it a very happy environment."

"Spa Lumina exceeded expectations. All staff members were lovely, the facility was beautiful, and all the products used felt incredible. Cindy did an incredible job - she was patient and understanding and took the time to really understand my concerns. The facial I had was fantastic and will not be my last!"

"I love Spa Lumina! Great experiences every time with friendly and welcoming staff. The environment is clean, inviting, and relaxing. I also love the rewards they offer. I just received a free facial for my birthday! Nicky is amazing and accommodating making sure clients have the best experiences. I’ve had different services like facials, lash lifts and tints, and brow waxes and tints done by both Cindy and Meaghan, and both ladies are amazing. I highly recommend visiting Spa Lumina and signing up for the rewards if you want a safe place to return to again and again."

"BEST Thai Massage in Barrie! Only 89$ for 1 hour with a Senior Practitioner and there is a discount if you pay with cash! Best hospitality ever. They started off by giving us lovely green tea and water. When it comes to massage, the practitioner knew exactly how to relieve all of my pressure points. They were so kind and accommodating with my needs. Will be coming back to Suksomboon Thai Massage whenever I need a massage."

"I just had the most incredible massage treatment from Irene, hands down the best I’ve ever experienced. She has a truly unique approach, using deep, precise techniques to release muscle tension while also skillfully mobilizing the joints. It was exactly what I needed! I have a very physical job, and this session left me feeling rejuvenated and restored. If you’re looking for a highly skilled Thai massage therapist who really knows how to work deep into the muscles, Irene is the one to see. Highly recommend!"

"I just had one of the best massages I ever had in my life with Irene and let me tell you, I have had so many massages before! This place is amazing and Irene is so knowledgeable and she does the best deep tissue message. I workout and lift heavy and I had really tight glutes and I left the place with no pain. I will return soon ????"

"I recently had the pleasure of visiting Suksomboom Thai Massage, and I must say, it was an extraordinary experience from start to finish. Kalchana was extremely friendly and helpful setting up an extra session for me and my friend. She was skilled, attentive and ensured that I was comfortable throughout the entire session. Highly recommend!"

"Very professional and knowledgeable staff. Irene was my senior practitioner and it was the best massage I have ever had. I suffer with chronic pain and inflammation from my fibromyalgia and can never find relief of my pain. I haven’t had any luck with Registered Massage Therapists even. However Irene was able to help me relieve so much tension in my neck and shoulders. I have never had such an amazing experience with a massage. Will definitely be making this part of my routine!!"

"Best massage I’ve ever had in Canada. I didn’t know how tight and how much pain i was in before this. Irene is a magician. I highly recommend this. She addressed about 20 knots I had in my back and neck. I feel relaxed. Thank you v much!"

"I had my first massage with Irene. It was an amazing experience. I left there feeling awesome. The technics are a little different but very effective. I highly recommend booking a session. Can't wait for my next visit."

"Irene was absolutely lovely and very welcoming. The massage was fantastic! I usually get sports massages so I found her deep tissue traditional Thai massage to be very similar. my first session relieved a good amount of discomfort I was having in my hips. Shes knowledgable, professional session, and I will definitely be returning."