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"I have been going to this place for years. i have seen kirsten spouler, susanna muehling, heidi fitzpatrick and most recently sarah howard. i have been seeing kirsten and susanna FOR YEARS. They have all helped me so much, through so many injuries. i cannot say enough good things about all these folks. i am a non binary, trans person, and i have ALWAYS felt welcome and comfortable here. i just am so thankful for this place and for their team always helping me with my wellness. THANK YOU"

"I've been to many of the massage therapists here and they've all been professional. Corinne is my favourite though - I've been seeing her every two weeks for over a year. I've been to probably over 15 different RMTs over the years, and she's one of the only people who use enough pressure. She can also always find out what/where is hurting me. I would highly recommend her!"

"I've been a Kits Massage Therapy client for ten years now, with good reason. Kirsten Spouler is hands down the best massage therapist I've ever experienced, whether she's treating my latest mishap or a chronic issue. Appointments are thoughtful and never rushed, in comfortable rooms with HEPA air filters. Recommend 100%."

"Very professional and experienced registered massage therapists. My wife and I have been coming here for almost 4 years. I have mainly been treated by Linda as she is great with various massage techniques and styles like deep tissue. All of the staff here are friendly and if you can't get a appointment with someone in particular, there are many other therapists who will treat you instead. I highly recommend this place, the treatments are worth every dollar."

"Heidi is phenomenal. She’s warm and welcoming and very knowledgeable about the body and helped me to understand."

"I cannot say enough great things about this clinic. I just had my first appointment and the therapist was very knowledgeable. She really took the time to ask about my specific situation and any problems I was having. I have been dealing with the same reoccurring issue for over a year and left this appointment feeling great. I will definitely be back to Kitsilano Massage!"

"Jocelyn Guterres is the best massage therapist that my husband and I have ever had. We can't recommend her enough! Just a tip—book far in advance because her time slots fill up very fast and in advance."

"It was recommended to me by another massage therapist in the area so I called to book an appointment but they were full. So I asked them if they knew of any other massage clinics in the area and I spoke with Georgia and she rudely told me "I can't help you with that." and hung up the phone on me. I have never ever experienced any kind of customer service like that from a health services business before. It was very poor customer relations practice."

"What an aesthetically done massage place, calm and welcoming. It's beautiful inside and out. My therapist, Dayna was amazing. She communicated very well. We discussed the goals beforehand. I'll definitely be back for more. There's not much room for waiting. They mention this in their website and to go just 5 minutes before the appointment. They do not offer direct billing. But my claim was processed in 2 days. So no hassle. One of the best massage places in Toronto."

"I had an amazing experience with Viktoriia as my massage therapist! From the moment I walked in, she made me feel comfortable and at ease. She has a true gift for understanding exactly where tension is and how to relieve it. Her technique is both soothing and effective, and I left feeling completely refreshed. She’s professional, kind, and genuinely cares about her clients’ well-being. I highly recommend Viktoriia to anyone looking for an exceptional massage therapist!"

"Had the best facial I’ve ever had today. The owner Jen, was super sweet and very attentive. Our facialist. Maija, was awesome. I cannot believe how attentive she was, and how I came out of that facial glowing. It was absolutely relaxing and I would recommend this establishment to everyone!!"

"I just had the most wonderful facial with Maija! She was so kind, attentive and thorough. She took time to explain each step, including its benefits. Her massage techniques were amazing and left me feeling truly relaxed. It was my first time at Metta, and the space is beautiful. Highly recommended!"

"Recently I have been a client of Chayse Jackson. I have been recovering from 2 major surgeries I had last year. Left hip replacement & right ankle reconstruction surgery. Chayse has been AMAZING in helping me with my recovery. Her care and attention while massaging me has been very beneficial in my recovery. I leave feeling quite relaxed and refreshed. Metta is a calming, welcoming place. Proof that good things come in small packages! I’d give more than 5Stars if I was able to!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Thank you Chayse! Dave Colquhoun"

"Metta Massage is truly a hidden ???? that caters to healing ❤️‍????! The ambience and individualized treatment approach makes you feel welcome. A slip and fall requiring knee surgery at a Toronto Loblaws in 2020 continues to affect my quality of life. So, I can't thank Darlyn enough for her amazing technique of relieving my recurring inflammation and shooting pain that travels down my leg ????!! ????% recommended!!!"

"Absolutely love getting a massage at Metta. Today was my second time and it was perfection. The location and beautiful ambience as others have mentioned, make the experience truly relaxing and special."

"Chayse is a magician, the absolute best massage I've ever had. I told her up front I wanted "productive not relaxing" - did she ever deliver! My shoulders were sitting up near my ears when I walked in, the massage made such a different my husband commented that I was "standing differently" when I came home. 10/10 cannot wait to go back!"

"Please learn how to take calls. I have never heard someone being this rude. How can you claim to have a wellness place? Your receptionist needs a head massage to calm down first."

"Good massage and friendly therapists. Insurance director billing or receipts available"

"I had a wonderful hour massage with Helen! She has excellent skills and worked out all my knots! I highly recommend! It is a nice new, place with well-appointed rooms. Everything is spotlessly clean with heated towels and oil and soothing music. A lovely shower afterward topped it off. Looking forward to my next visit!"

"Not impressed with the fact when I asked for receipt for insurance purpose. I was told, I should have said it prior to massage. Well, you are running your business and you should have followed the proper process by qualifying the client's needs. I was told she can't give receipt and i can have it on next visit. No, I'm not coming back next time. After arguing a bit, she gave me receipt. Paid cash and forcefully kept the change as tip."

"First time at a professional establishment and the lady picked up on that quick as I was a little unsure on how to go about everything. The lady that helped me she made me feel comfortable really quick. The massage was unreal.. I'm a mechanic by trade and she even got to my forearms and hands which was unreal. She even went a little past my 1h unlike what all these other reviews say.. I will be back and I'm looking forward to my next vist"

"I went for massage today and it was great she's amazing but when I finished and paid I asked for my receipt and the therapist said there's no receipt because insurance paid.yes my insurance paid but it's only covered 80% and need to submit it to my secondary insurance but she keeps insisting that I dont need it and I said again I need my receipt from debit machine she keeps insisting and arguing that I don't need receipt so I left without it. So just giving a heads up to everybody that they not providing receipts!!!"

"Nice place for massage but staff insists on higher tips on top of hourly price."

"Long story short, poor service, mediocre massage, and if you need to claim insurance, don't go there, one therapist there is blacklisted. If you're looking for a lower price, last minute massage, it's a clean little place."