Llintiantian

"I recently booked a massage at Hand & Stone for my husband's birthday, and he couldn't have been happier with the experience! From the moment we walked in, the staff was incredibly warm and welcoming. They made my husband feel so special for his birthday, and the attention to detail was outstanding. The massage therapists were professional, attentive, and truly gifted at what they do. My husband came out of his session completely relaxed and glowing—he couldn’t stop raving about how amazing it felt and how refreshed he was afterward. The atmosphere was calm, clean, and soothing—exactly what you’d hope for in a spa. He really appreciated the extra effort they made to make the occasion feel special. It was such a memorable experience, and we’ll definitely be back again. Thank you, Hand & Stone, for helping make his birthday such a relaxing and enjoyable one!"

"I have been coming here for about 2 years now for massage therapy and about a year ago I became a member and I 'm so glad I did , for starters Christiana is absolutely awesome , she's such a great receptionist, always in a good mood and always smiling and always so very helpful with booking appointments and working around your time and schedule that works best for you , I know some people might think that's what they're soppose to do as a business but still , I still find it nice that someone is able and willing to work around people's busy schedule with ease . As for my massage therapist I was seeing Jim for awhile who has been away now for an injury and I was so worried that I my next therapist wouldn't be as good as Jim but I was wrong , Jim was awesome and I hope he gets better soon and returns but today I had Victor for the first time and I absolutely loved it , again just like Jim, attentive , kind and professional. Always checking in asking if pressure is ok , I really like the staff here . The place is always very clean , very welcoming , staff are very professional. I would definitely recommend this place for anyone looking for massage therapy or any other treatments. They offer a variety of different services . Once again I want to express my gratitude to the staff here for helping me managing my pain with their massage therapy and my sincere thanks to the front desk staff especially Christiana for always trying to work around my schedule ."

"Hands down the best massage clinic I’ve ever been to! I’ve been coming here regularly and every session is consistently amazing. The therapists are professional, intuitive, and really listen to what your body needs. The space is clean, relaxing, and always welcoming. It’s my go-to spot for stress relief and self-care—highly recommend!"

"I had a terrible experience with Hand & Stone Mississauga Dixie and their corporate team regarding a serious incident during a laser appointment in October 2024. During the treatment, the technician mistakenly performed the laser over my tattoo, which resulted in a burn, blistering, and significant fading of the ink. This could have been completely avoided if proper procedures had been in place. 1. Lack of Proper Intake & Verification Process – When I reviewed the intake form after the incident, I noticed that there was no clear section to document tattoo locations, nor did the technician ask about them before proceeding with the laser. This basic oversight led to the damage to my tattoo. 2. Failure to Disclose Risks Before Treatment – I was only informed of potential risks after the laser session was already completed. By then, the damage was done. A responsible clinic should ensure clients fully understand risks before treatment, not after. 3. Lack of Accountability & Communication – After reporting the incident, I initially received an acknowledgment that the matter was under review, but after months of follow-ups, I have still not received a resolution. I provided a fair and reasonable request for compensation to cover the cost of restoring my tattoo, yet they have ignored my emails and calls. 4. Negligence in Handling Customer Concerns – The location claims they are “waiting for direction” from HQ, but HQ has remained silent. It has now been over three months without a proper response. No reputable business should take this long to address a serious mistake that resulted in an injury. This experience has been extremely frustrating, and I feel completely disregarded as a customer. If you're considering laser treatments here, be aware that if anything goes wrong, you may be left without support or accountability. I expected much better from a company that provides aesthetic treatments. I would strongly caution others against trusting Hand & Stone with laser services, as their negligence and lack of professionalism have been unacceptable."

"This was my first time getting a classic facial here and I totally recommend and I would like to especially thank Jennifer for doing my facial today. She was very gentle and kind and explained each step of the process clearly and also recommended products that I could use to improve my skin. Very Happy with the place overall. Thestaff were very kind. Would definitely visit again!!"

"The experience at Hand & Stone Dixie is amazing. As you enter, Christiana and the entire front desk staff are warm and friendly. The office is always clean and comfortable. There is ample free parking. Dora is an excellent Massage Therapist. She knows exactly what I need to loosen tight muscles and help me relax. The pressure is always right. The atmosphere in the room is always calm. I would recommend Hand & Stone Dixie to anyone who is looking for a professional, enjoyable massage."

"I received excellent treatment from Camelia. She gave me a thorough massage and also focused on the problem areas I mentioned and was able to relieve the muscle tension and aches. She is friendly, calm, professional and extremely knowledgeable. She made sure I felt comfortable the entire time. I am very satisfied and felt total body relaxation after the massage therapy. This location has great ambience and is very clean."

"Terrible service by Althea. Went for a facial with her and she never asked first if she could do an upgrade during the facial, and she never advised that what she was doing would be an additional charge. Basically a scammer. She left the room many times during the facial and also never gave the complimentary massage. She was cleaning her equipment (for the next person) during the facial which was very unprofessional. Have done facials with Anissa before. she always massages my neck/shoulders during the facial and she has also never left the room or tried to clean her equipment for the next person while I was in the room."

"We felt very welcomed by all staff. Beautiful interior. Elise was phenomenal. Very patient and genuinely cared how we were doing. Her guidance catered to my daughters mobility issues. Very much enjoyed our session. We will come back."

"Emily R. Is the best! Her attention to detail and time management make her stand out above the rest. I have been going back for years because no other masseuse compares to her attention to detail in a full body massage. I’m a taller person and have been booking 90min. I feel incredibly refreshed after and greeted outside the room with exercises that can help me improve myself. There is no doubt I will be back."

"I booked a very last minute massage this morning. My massage was with Jacob. This was my first time booking with him. He targeted all the right areas that were causing me pain. His pressure was the right amount. His personality is very welcoming, kind and genuine. I 100% have finally found a massage therapist I will continue to see."

"This is a great place if you want a full experience of relaxation and pampering! The staff at the front desk are warm and welcoming. They go above and beyond to provide excellent service. The facility is super clean. They have a beautiful caldarium and a lounge, where you can relax and enjoy peace and quiet. They provide coffee, tea, water and snacks. The change room has steam showers which are luxurious. You are encouraged to come as early as you want and stay as long as you want after your treatment to enjoy the amenities. I booked a 60 min massage. Paige was my RMT, and I would definitely recommend her! She is well versed in her practice and helped treat several trigger points and tight muscles in my back and legs. I really enjoyed my time at Bliss Spa and will go back. It is a great value for what you pay. Their yoga studio is also awesome!"

"I typically do not leave reviews, but today I had a 75 minute massage with Virginia and it was beyond outstanding! A balance of relaxation, therapeutic and deep tissue that left me feeling like a new person! Virginia is such a kind soul who loves what she does and I greatly appreciate her skills and professionalism. I will be back in 6-8 weeks after the treatment I received today. Thank you very much again Virginia."

"Alana is absolutely wonderful! I really enjoyed my time with her and she did a great job of my pedicure and manicure. The front desk staff are always so pleasant, efficient and really make you feel comfortable. I feel completely pampered by the whole experience"

"I had such a wonderful experience at Elise’s yoga session! She was incredibly calming and created a peaceful atmosphere that made it easy to fully relax and focus. Elise is very well-spoken and informative, guiding us through each pose with clear explanations and helpful tips. I especially appreciated her patience, as she made sure everyone felt comfortable and confident, regardless of experience level. The overall environment she created was welcoming and uplifting, making it a perfect place to unwind and reconnect with myself. I’m already looking forward to her next class!"

"Such a great spa experience! This was my second time getting a facial from Emilie, first time getting a massage from Jacob and first time getting injections from Carly. All three were amazing, they really know what they’re doing and also made me feel so pampered. Will definitely be back and will recommend Bliss to friends and family!"

"Amazing , amazing , amazing ⭐️ ⭐️⭐️⭐️⭐️ I had an incredible experience at Shereen's Beauty Spa! From the moment I arrived, I could tell this wasn’t just another rushed spa appointment. Shereen took her time, carefully assessing my skin and explaining the process step by step. It felt so personalized and genuine, like she truly cared about giving me the best results possible. The facial itself was amazing—she used high-quality products and made sure every step was done with precision and care. I never felt like she was rushing through; she gave my skin the time and attention it needed. By the end of the session, my face felt refreshed, hydrated, and had a noticeable glow! On top of that, the pricing was unbeatable for the level of service she provides. It’s rare to find a place where you feel you’re getting such great value for your money. Shereen is not only highly skilled but also incredibly kind and professional. If you’re looking for a facial that delivers real results, excellent care, and great value, Shereen’s Beauty Spa is the place to go. I’ll definitely be back!"

"I would give her a well-deserved 5-star rating for her dedication, skill, and the outstanding service she provides. I had my eyebrows done with her, and I must say, I was absolutely impressed! She is meticulous in her work, paying close attention to detail and ensuring that every customer leaves satisfied. What sets her apart is the time and effort she puts into her craft—she never rushes and genuinely cares about delivering the best results. Her professionalism, patience, and warm approach make the entire experience enjoyable. Thank you for the amazing service! I highly recommend her to anyone looking for quality and care."

"A True Hidden Gem – Shereen's Beauty Spa Deserves 5 Stars! ❤️❤️❤️❤️❤️ Thanks to a thoughtful gift from my boyfriend, I discovered Shereen's Beauty Spa in Waterloo, and it was an absolute treat! This hidden gem offers unbeatable value with fair prices and top-notch care. Shereen's expertise shines through her microdermabrasion and other -leaving my skin glowing and refreshed. The spa’s serene atmosphere made the whole experience even more relaxing. If you're looking for exceptional service and unmatched pricing, this is the place to go. Highly recommend – a 5-star experience all around!"

"It was my first time doing fascial & I had the best experience. The process was done in steps & she walks you through what she’s doing. She was knowledgeable to explain about your skin condition & uses great quality products for your skin. Her space was so clean so prioritizes proper hygiene. Overall, her treatment was the best I’ve had thus far considering it being my first time. She was very kind & accommodating."

"Shereen's Beauty Spa is AMAZING! She is so professional and kind. Shereen explains everything that she does and the benefits behind it. She also makes sure that you can maintain it at home. Every time that I have gone I leave feeling relaxed with glowing skin. My skin has never looked better. Highly recommend. I would give 10 stars if I could."

"One of my favorite spas i have been too! I really value my experience at Shereen's beauty Spa I truly appreciate the attention to cleanliness she's very knowledgeable in explaining the treatments recommended for my skin to get the best results and helping me with a skincare regimen that is best for my skin. I would definitely recommend Shereen for anyone seeking excellent service and high quality results"

"This place is highly recommended especially for teenagers like me as I had an amazing experience at this beauty spa! Shereen was super kind , confident and professional, and she did a very good job removing my face milia. I also got a regular facial treatment, and my skin feels so much smoother and healthier now. I’m so happy with the results, and I’ll definitely be coming back. Highly recommend for anyone looking for great skincare."

"I recently had a dermaplaning session with Shereen, and I couldn't be happier with the results. Her steady hands and meticulous attention to detail ensured a flawless treatment. Not once did she cut me, and she took her time to ensure every facial hair was expertly removed while ensuring my comfort throughout the process. I highly recommend her services! ????????❤️"

"Self.Skin in Waterloo is a skincare gem! Maja and Jasmine take the time to truly understand your skin and tailor treatments that work. The space is modern, calming, and welcoming, and their product selection is clean, effective, and intentional. As a 40 year old mother, I’ve never felt more radiant—I promise you’ll be glowing! You can always count on them. 10/10 recommend"

"If you are on the fence, just do it! After trying to figure out a routine on my own and spending a lot of money on products that didn’t work at all (or well together) to address my concerns, I finally reached out for a virtual consultation. I was asked to fill out an extensive questionnaire and submitted photos and Maja and Jasmine got back to me fairly promptly with a routine and suggestions for products. They have also been very responsive to my questions and were able to suggest alternative products to address an allergy. I have been using the routine for a month and I am already seeing significant improvement. While starting an entirely new skin routine can be expensive, you will save money in the long run with a simplified regimen using effective products. I highly recommend the service!"

"Jasmine and Maja are amazing and so knowledgeable. The space is gorgeous and they treat you with such kindness and make it such a comfortable experience. The products they recommended are perfect for my skin and I couldn’t ask for more. You definitely need them in your life!!"

"I have been following Maja on TikTok for over a year now. Initially, I found her content amusing and then informative. I started to rely on her opinions for guidance on my own skincare routine. After watching her videos and reading the comments, I decided to visit her website to learn more about how she could assist me. I felt that my current routine was adequate but somewhat time-consuming and overwhelming. I scheduled a consultation with her, which turned out to be very beneficial. Maja and Jasmine provided me with valuable advice and reassured me that I was actually doing too much. They recommended products within my budget that I ended up loving. I have continued to communicate with them via email, and they have always been prompt in responding to my inquiries. They have been able to prevent me from overdoing my skincare routine and have emphasized the importance of patience in seeing results. Thanks to their guidance, my skin has noticeably improved, and I now have a soft and radiant complexion at the age of 51. I am grateful to Maja and Jasmine for their assistance, all the way from North Carolina."

"It has been about 10 months since I had my online consultation with Maja and Jasmine. Consultation in itself was fine. I bought $700 worth of the recommended skin care products from Green Envee and Dermaquest. I really committed to the process, knowing I would probably purge in response to the skin care changes, but I thought the "medical grade" products would be my holy grail. My acne/redness did not improve at all over the last 10 months, and actually ended up slightly worse. The only product I will continue to use is the Colore Science sunscreen. Disappointing considering the price of the products, but I knew it was a risk. I've switched to a drug store brand of derm recommended skin care and am seeing the results I've been waiting for."

"I highly recommend visiting/consulting with Self Skin for your skin care needs! Both Maja and Jasmine are extremely knowledgeable and supportive and kind. I’m pretty low maintenance when it comes to skin care and went in to get a facial with no expectations but left with my skin feeling the lightest and best it ever has! They helped me get a better grasp on what my skin needed and recommended some truly amazing products. I couldn’t be happier!"

"Maja and Jasmine are the best! They really put effort into researching the products they recommend to make sure you are using high quality products, and they work hard to make sure the products fit to your budget when making a routine for you. They also offer multiple options for your skincare routine so you are part of the process of choosing what works best for you! They are so great at communicating and answering any questions you have very quickly! My skin has already improved noticeably in just a few months!"

"Maja and Jasmine helped me to feel confident without any make up on. I've been struggling with congested skin for a long long time and turns out it could all have been fixed with a proper routine and some treatments. I wish I knew it sooner, but well oh well, I'm very glad now that I found this place. And I'm also happy that the girls don't recommend endless lists of products - in my case it's 2-3 steps and 4 products in total."