Showing 32 reviews
"I began going to Solace Spa several years ago and have always been treated well. The customer service is excellent. Stacia is knowledgeable and understands my needs and what I might like as far as aesthetics and services. I have had facials, sugaring, and tinting. I am always treated well and feel comfortable on my visits. I have never had a bad treatment. If you haven't been to Solace Spa, you should go."
"Alrighty, so I read the reviews and impulsively booked a sugaring brazillan appointment without really knowing what I was getting into. LET ME TELL YOU: Stacia was absolutely amazing, talked me through everything, was very patient with me - this being my first time, made sure I was very comfortable and if I needed a little break to let her know. Was able to keep my attention away from the little pain there was, with some conversation and made the time fly by. She was amazing and super nice. She told me about after care and when to return, maintenance etc… The environment inside was very serene, and calming. Everything was very clean and organized, a cute little gem place that I didn’t know existed till now! Pain overall was a 6/10 and I was prepared for much worse ( I don’t usually do well with pain but this was very bearable ) and I swear she got every single hair. 10/10 would recommend Will be back! Thank you!"
"Great service! Christine was very kind with my daughter’s first time! We will come back soon, for sure! Thank you for your patience, Christine!"
"Was in today for a Sugaring treatment and had a very good experience. The staff were very kind! I was looked after by Stacia whom was both experienced and knowledgeable with regards to Sugaring as a hair removal technique, in addition to being personable and confident. I have already booked my next appointment and will continue to utilize the services at this Spa. It was clean and quaint and very much a great place to go for my needs."
"I have been going to Solace Spa for about 5 years, and have tried a wide range of the services provided. I have had professional, quality, and friendly service throughout every single appointment. The staff had been very helpful when I tested out the Dermalogica products, and they observed and monitored how my skin improved thereafter. When I had a wedding to attend, I received wonderful service, as per usual, as the staff went above and beyond during the treatment. I had also been booked in last minute at a time convenient for me, as I was travelling for the wedding. Even now that I've moved an hour away, I still return to receive my usual services. I have had no desire to try another business since I started going to Solace Spa."
"I went to Solace Spa today for the first time today and was very impressed! I was looked after by Stacia whom was very experienced and knowledgeable about sugaring hair removal. I had never had sugaring done before and Stacia took the time to explained and answer any questions I had. Solace Spa is a very clean and comfortable environment and the results were fantastic!"
"I love Solace! My whole family has been going there for spa services. The staff really go out of their way to make you feel comfortable, especially for those of us with skin sensitivities or allergies - they really care to invest their time to find out what works best! Highly, highly recommend!"
"The staff at Solace Spa are always friendly and it is nice to chat with them while they pamper you. The online booking system is easy to use and it is nice to find out quickly if they have appointments available. I definitely recommend this spa and have used it many times."
"I had a very sore back and almost felt like my hips were getting locked by the minute. Thanks to my niece she found Nan on Google, in the next few minutes he replied and I was very lucky, he had an opening. Nan welcome me, he was extremely professional, careful with the sheet placements, I was cover at all times. The Room was very lovely, super comfortable, my very first Thai Stretching Massage... Best EVER!! I've only seen female therapist before but Nan was absolutely amazing. Highly recommended!"
"I am almost 71 years old and have had massages in Las Vegas, Puerto Rico, California, Utah, Canada, and all over the world. Nan gave me the best massage I have ever had. He is strong, but can massage at your body’s tolerance. I absolutely loved him and will be returning soon!"
"Authentic Thai massage. The place is always kept extremely clean and everything is done so professionally! I would recommend Nan to anyone in Ottawa-Gatineau area who are looking for genuine massage options."
"Had the 2 hour massage/ body scrub with Nan today. Definitely recommend him, it was awesome. Clean spa setting and such a sweet guy"
"Went for a combination body scrub and massage Feel much cleaner and smoother after the scrub with removed tons of dead skin. This was followed by a massage which significantly loosened by neck and lower back."
"Amazing skills, very welcoming guy treating you with respect. Open to laugh if you want to. Knowledgable and brings you great healing. It's a yes for me."
"Tried it twice. Love it so far. Very organized, clean and professional. Would definitely recommend to try it, I usually go for 90 min session."
"Best massage ever. Very nice and clean place."
"Great experience with Raphael! I feel great after the massage. Very knowledgeable and i felt comfortable."
"I went for my first massage and had the pleasure of meeting Elaine. I have never felt so good. The magic she worked with my back and my neck has left me feeling amazing. Thank you so incredibly much! I cannot wait to return."
"Best massage place in town! I've been going to Dave for years and would highly recommend!"
"I have been going to Mary for over a decade and she is amazing! Friendly, knowledgeable, truly feels like family. She has cured various back injuries, exercise injuries, and everyday stress that my body/muscles take on. I recommend Keystone Massage to anyone who is looking for a massage therapist and have nothing but amazing things to say about the clinic."
"Mary is not only a wonderful RMT, she is an amazing person. She is so caring and I’m thankful that she has been treating me for over 10+ years. If you are looking for an RMT, I would highly recommend Mary or anyone in the Keystone group."
"Great quality massages and good communication. I have been going to Elaine for the last couple months and every session she does not disappoint. Super convenient location for me to walk to as a student. I also recently started going to Jenny as her availability is convenient. She is wonderful and provides extra attention to areas mentioned that are sore. Her 25 years of experience definitely shows."
"David is thoughtful and thorough in seeking to understand and resolve pain issues, often giving suggestions for posture, stretches or movements to prevent recurrence. I came to Keystone on the recommendation of an elderly friend who at 95 is healthier and more spry than women 10-15 years her junior. She has been getting monthly treatments with David for over 25 years! She says: “David and Mary are a great team, always pleasant and welcoming, treating me like a friend or member of the family. My muscles are always relieved and feel ‘young’ again after a treatment!”"
"I have been going to Keystone for over two years and look forward to my massages every time! Elaine is very talented, professional and kind! Would highly recommend to those in the area :)"
"Place is sometimes not busy at all. They turn away cd's at the door. And if you don't bring your card they won't let you collect stamps for the free visit. Overpriced. Toronto has better spas then this place"
"Terrible place Staff is not just rude… VERY RUDE, not manners whatsoever, sauna smelled like poop, place is overpriced for what they Offer, there is not Jacuzzi only 4 showers for the whole place, so you know. People are over 60 years old. They were 20 man and all of them were over 60. They don’t sell alcohol and you're not allowed to bring it, not smoking area, they check your bags in a very rude way. Only give you 1 towel and if you need more you need to pay for it. Not flip flops you need to bring your own ones. TERRIBLE SMELLY PLACE Don’t go there, go to Toronto"
"I give them 1star because they practice age discrimination in their pricing. If your young, in your 20s you pay half of what everyone else has to pay. Otherwise the experience is okay."
"Was here today for the first time and was nervous, had fun tho hurt a bit, wish it was cheaper and that they sold condoms"
"Casual fun with like minded men. Well kept and clean premises."
"Staff is so nice and the place is kept very clean"
"All these dudes had NO size all shrimps I'm talking 2 inches max!!!!!!"
"The building has recently experience some huge renovation upgrades that have been a huge benefit to the men that patronize the spa. The wet sauna is beautiful and spacious and comfortable for even the most demanding sauna connoisseur. The showers both on the main level and the lower level are beautiful and comfortable and spacious. You won't catch a draft with these well built upgrades. In addition to the new guest lockers and televisions. The Jacuzzi has been removed so we will wait to see if it will be replaced or if that part of the building is also getting beautiful upgrades. The current staff are friendly and courteous and very helpful. Anything that a guest may require is provided in abundance. Currently the remodelling is underway but you wont notice because it is done during the hours that the spa is closed. The parking lot is huge so plenty of parking"