Showing 40 reviews
"This spa is magical! The staff are so friendly and accommodating. We were running late for our appointment and made changes twice, both times the staff were nice and easy to speak to. The facility itself is so clean and calming. The massage was phenomenal, they took their time and it was the perfect amount of pressure. My neck is always so stiff and sore, after the massage it felt like I had lifted about 20lbs off my neck. The staff know exactly which points to target and how much pressure to apply to each specific area. The way they adjusted my neck and back, was incredible. I am so excited to go back for another visit! To the end the treatment, they provided us with a hot cup of tea and a chocolate. It was a phenomenal experience and I highly recommend everyone should try it out!"
"Visited yesterday for a couple’s Thai massage and was assisted by Annie and Patricia. They were warm, welcoming, and handled our last-minute appointment with promptness and care! I really appreciated how they checked for details before the session—like preferred pressure level and areas needing focus—to ensure a personalized experience. Annie was highly professional throughout. While I do wish they had a shower option, they did a great job using hot towels to remove the oil, leaving me feeling refreshed ????♀️ Post-massage, they offered hot tea and chocolate, which was such a thoughtful and rejuvenating touch! Definitely recommended and looking forward to revisiting ✌️"
"I had one of the most incredible massages here with Annie. She really understands energy and how to tune into the body. I lift a lot of weights and she was able to really roll out my tightest spots. Super intuitive yet firm. I highly recommend this place!"
"My friend and I had an amazing time at Lanna Thai Spa for our oil combination Thai massage, our second visit in the past three months because we loved it so much! The cozy vibe with soft lighting and soothing Thai music is perfect for unwinding. The staff were incredibly friendly, offering us tea with chocolate after the session, which was such a nice touch. The massage was fantastic—my shoulders were stiff before, but the smooth oil techniques and firm pressure worked magic, and those final stretches left us both super relaxed. I’ve already recommended it to friends! we’ll keep coming back!"
"One of the best spa massages I’ve had in Metro Vancouver. The staff are sweet and friendly and the massages were amazing. When I came I had knots in my back and shoulders which disappeared after just a 60 minute massage. We will definitely be coming back here regularly!"
"Beautiful Thai massage place to check out in Burnaby. Staff are friendly and great at doing their job. Good balance of strength and technique. I would come here again for a massage."
"I recently had the most incredible massage experience at Lanna Thai Spa. The therapist was incredibly skilled at identifying and releasing all the tension in my muscles, effectively getting out all the "kinks" that had been bothering me for weeks. The atmosphere was serene and peaceful, making it easy to relax from the moment I walked in. The service was top-notch, with friendly and attentive staff who truly cared about my comfort. I left feeling rejuvenated and pain-free, which is exactly what I needed. Highly recommend this place for anyone seeking relief from muscle tension."
"Mostttt amazing spa place to go, they are crazyyy expert to relax your body and day. Lucky to find this place."
"I had the best experience having my first professional pedicure. The staff were friendly, fun and understanding if how ticklish I was. The iced Vietnamese coffee is amazing ????. I highly recommend this place. Thank you ladies."
"Excellent service. Ive gone 3 separate times for a pedicure and always walk out happy!"
"Coworkers raved about this place, so I felt confident coming in and asking for a custom design. A trial for my wedding nails. The team was SO friendly, welcoming and helpful. They lined me up with a tech who was best suited to the design. We collaborated on final colors and then they executed the look incredibly. Best manicure of my life. Way faster and more affordable than I'd expected. And such a pleasant experience overall. Already booked in for my final wedding nails."
"Such a great place. Everyone is so fun. The only place we go for a couples Pedicure, they have made it so comfortable for my husband, he actually looks forward to it!"
"Really amazing atmosphere. Everyone was so friendly, and they had super cute dogs. My nails look so cute."
"Couldn’t recommend this spa more! They do an amazing job, are super friendly, and are worth every penny! Their services are so kind and every mani and pedi I have always has a long massage component! They also have massaging chairs which I love! They’re always up for the nail design challenges I ask for and I’m always happy with the result! Also love the iced coffee they give!"
"Very pleased with my service and service provider. She was very detailed and made the experience at Son Mai relaxing. Absolutely best pedicure I've had in town!"
"Very comfortable and relaxing experience! I took my best friend for a pedicure for her birthday and the ladies were so friendly we had such a great time. The service is like no other, they gave us free wine and coffee and we had fun picking out nail art. I highly recommend!"
"Its been over a year since my groupon expired without them redeeming it or refunding me - kept on saying "after the renovations". Unprofessional."
"The worst and most uncomfortable massage experience of my life. Unsafe practices like not wearing masks. Using broken machine during massage. People walking in to grab supplies. I can keep going"
"Hands down the greatest massage I've ever had!! My boyfriend got one too and is also singing their praises. My masseuse was incredibly attentive. She loosened places I didn't even realize were tight. She also made sure to spend time on my tense areas - my neck/upper back area hasn't felt this good in a LONG time! The entire atmosphere is fun and relaxing, and the women who work there are absolutely incredible!! COVID measures were put in place and well followed. I felt safe and comfortable right away. The spa itself is clean, relaxing and well decorated (which, for me, adds to the experience). 100% going back & I highly recommend them!"
"This was a great experience! I booked a 60 minute deep tissue massage and they were ready to see me right when I arrived. The staff followed a careful COVID protocol with a thorough screening and wore masks. The masseuse took great care to work out some of my knots and check in to see if it was comfortable. I loved the hot towels and relaxing aroma. Would definitely recommend!"
"The worst deep tissue massage I ever received (Jennifer). The first clue should have been the 1.5 inch pointy nails. Add to that the fact that the room was not ready for me and she took some of my massage time to finish putting a towel on the head rest, turn on the music, and finish responding to a text. Twice she took out her cell phone while massaging me. There were no questions regarding where my trouble spots were only question was whether or not I had any allergies. Twice I had to tell her to lighten up on the pressure on my calves. She pressed so hard on them they were tender and painful to the touch for a week. There were no support cushions under my ankles or knees. She started by massaging my right foot for about 5 minutes and barely touched my left. I have a lot of knots on my left shoulder area. Her first time touching that area was with her forearm and a lot of pressure. I screamed out in pain. Her comment was:"Oh you have a sore shoulder" then never went back. I didn't stay the full hour because I was concerned for my safety. I don't for one minute believe the reviews on the Groupon site. Maybe this "Toni" person, who owns the spa, is a qualified massage therapist but clearly the person who was assigned to me was not. Honestly for a spa owner to allow an unqualified person to give someone a deep tissue massage, is dangerous and irresponsible. When I described my experience to my regular therapist she stated that if I had had blood clot issues in my leg, I could have been killed."
"this was a very weird experience: 1. couldn't find the "spa" on the plaza, 2. when I came in they asked me to sit and wait in their "sault" room, after ~5 minutes notifying me that they can not honor my 60 min massage and salt therapy package (booked earlier); 3. the place was under renovation and the back was a mess. For obvious reasons I am never coming back. It seems that they are totally missing the point of what normal spa experience should look like."
"This is one of the massages I’ve had. The owner is so sweet ans genuine. The spa is clean and very nicely decorated. Would definitely come back here again!"
"Good massage experience, the owner is nice and lovely. I”m looking forward to trying other services they offer"
"I have had several treatments with Phil Kidd. He has been excellent for finding and focussing in on the issues with my muscles and joints. I have been to many massage therapists in my life and Phil is at the very top with regard to experience, skills and sensitive performance. I highly recommend him !!"
"I’ve always considered this the best place, but my recent experience left me disappointed. My massage last week wasn’t comfortable—the room was cold, and the therapist’s hands were cold as well. Unfortunately, it didn’t feel like a proper massage, more like just rubbing my back. I was surprised to pay the full price without any acknowledgment of my concerns. I hope the team takes this feedback into account to improve the experience for future clients."
"A very great place to get your routine massage! Staffs are friendly, professional, and on time. Massage rooms are very clean and relaxing. Booking is very easy. They have a website and you can choose your appointment slot and masseur. No need to call or email them to confirm. Definitely recommended!"
"Excellent place to have a massage! I have been coming here for 4 months now and am so happy to have found a clinic that can accommodate me because I have vertigo. I can't lay down flat on my back or my front for a massage and Relax Greenbank has massage chairs and massage tables that have adjustable backrests so I can be in a semi-reclined position (these are very difficult things to find at massage places). At my initial appointment Keenan listened to my unique situation and came up with a plan on how to help me using both the massage table and chair. It made me so happy! Keenan does an amazing job helping me with my neck and shoulder pain and I highly recommend him for your next massage! Relax Greenbank has a very professional, clean and quiet atmosphere. It's easy to get to, has lots of parking and there's a great online booking system."
"I had a wonderful massage. Nabil was thorough, very considerate, and made the entire massage a positive experience."
"My husband and I got massages for our anniversary and had a really great experience. We both agreed it was probably the best massages we’ve ever had! We had Tashane and Andrea and they were both very professional, knowledgeable and great at what they do. When I mentioned to Tashane that I worked out frequently and was often stiff as a result he knew exactly where to target and I walked away feeling so much better! Andrea offered my husband some really helpful tips for his sore back and alleviated some nagging pain. Overall I think we may have finally found the place we’ll go back to regularly! The direct billing to insurance was also a super convenient bonus. Highly recommend."
"Bao is amazing at what he does. Every visit makes my back feel so much better and I leave being able to move better"
"Jessica Drew is amazing! Best massage I have ever had. She doesn’t talk throughout the massage which I find many therapists do so you can relax and enjoy it! I have bad neck and TMJ pain and after only two massages with her, I have already noticed a difference!"
"Very positive experience. I really liked Enrique's technique. He was very effective without having to use a lot of pressure. He had positive energy and I look forward to my next massage."
"This was my first visit for a massage by Enrique. I was very impressed by his extensive knowledge on the many topics on natural health and healing techniques. The actual massage was very much as I like it getting to to the hot spots and releasing them. I felt very light and relaxed after. The clinic is very clean and inviting. The massage room was the same with very soft relaxing music playing. I was drawn to the lavender plant and fragrance growing there."
"Enrique is absolutely incredible! My back pain is getting better and I was very happy that he was able to align my hips properly. I went to another person before and after 10 sessions there were minimum improvements. With Enrique after 1 session I already felt so much better! I also like his energy healing background. It seems that my body is really healing!"
"From the moment I was greeted and then stepped into the room there was a sense of zen and calmness. A feeling that was brought out by soothing music, calming aromas and beautiful furniture and decor. Enrique was very attentive in listening to my needs and gave a me one of the best massages I’ve ever had. I felt very relaxed when I left. I will definitely go back."
"I've been going to Enrique for a few years and am always happy with my massage. I find the focus on various trigger points around my neck and shoulders makes a huge difference for me day to day, and I don't have the issue of feeling sore the next day or my tissues feeling overworked. I always recommend his services to anyone I can."
"I've been seeing Enrique for years now, and think he is absolutely fantastic. I no longer live in Ottawa but make a point to see him every time I am back in town (2-3 times a year). He's a very talented RMT and takes a very gentle, intuitive approach that gets excellent results while leaving you feeling relaxed and refreshed. I've also had a healing energy session with him which I was a little unsure about at first, but found to be very helpful."
"The man has a gift. He’s a healer. I was so tied up in knots from stress and some unresolved trauma when I walked in. He melted away each and every trigger point and even used a little EFT to help me let go of the emotional triggers as well. I left feeling much needed relief, breathing deeply again, and am a new person. Thanks again Enrique, I will be back for a tune up."
"I've had the most amazing experience with Enrique. It was unbelievable for me to feel so much pain relief in an hour, after suffering from lower back pain for almost a year. The pain noticeably decreased after our session, which makes me so grateful to have had this session. Thank you!"